Where is Acronis's Support?

[thommcn]

I contacted Acronis Tech Support 3 days ago about ATI boot cd and startup recovery manager failures. I got an automated email, but that's it.

[foghorne]

-{ Quote: "I contacted Acronis Tech Support 3 days ago about ATI boot cd and startup recovery manager failures. I got an automated email, but that's it." }-

you may need to wait at least another 3 or 4 days before you can expect to hear from them :'(

F.

[LenC]

Why don't you post your problem/issue here? I have always received immediate helpful responses to my questions.

[thommcn]

I already have posted on this board. The problem is that ATI won't boot my computer off cd or Startup Recovery Manager. The Linux part of ATI 10 build 4871 doesn't support my mainboard.

[foghorne]

-{ Quote: "I already have posted on this board. The problem is that ATI won't boot my computer off cd or Startup Recovery Manager. The Linux part of ATI 10 build 4871 doesn't support my mainboard." }-

Have a look at Bart PE. I tried it originally because of a Linux incompatibility problem, but once tried there is little reason reason to go back to the TI rescue disk.

F.

[thommcn]

I got a special ATI boot cd from Acronis Support, everything should be sorted out in the next update, hopefully.

[Conqueror]

-{ Quote: "I contacted Acronis Tech Support 3 days ago about ATI boot cd and startup recovery manager failures. I got an automated email, but that's it." }-

You can use this forum here, from Acronis direct you will become no answer also not in 3 months, als when you send a guilty serialnumber.
This are my experience.
:thumbd: