NOD32 slow response & CPU sap...NT

[Vinnie]

Hi
Git this message from a client today who is concerned. Can anyone shed some light on this and help me out here. i'm not sure what the problem is.

{QUOTE-> Hi Vinnie,

Sorry for the delay. NOD32 seems to be causing a problem on the machine I left it on at the sports centre and they are not comfortable to commit unless it can be resolved. I tried it on another with the same result.

The machines is NT4 with Service Pack 6. With NOD32 installed, the system runs really slow with 4-5 seconds to get a response from the start button. In task manager, the RPCSS process is taking all of the CPU time and the system idle process gets no time. Un-install NOD32 and all is well. Can you shed any light?

Thanks

Tony <-QUOTE}


Thanks for any help with this.

Vinnie

[rumpstah]

Since this is an RPC issue, are the latest Windows patches applied, exclusive of Service Pack 6?

[Vinnie]

Yes they are. But, having said that apparently there is a couple of known conflicts with NT and NOD a patch should be released coming week so ive now been told.

[Marcos]

We know about that problem. It is caused by IMON and it will be resolved in the following component update available any time soon. As an interim solutution, you can turn off IMON - AMON will take care of scanning attachments you save to the disk.