License renewal - again

[samej]

My current one-year license expires on Dec 28. When can I expect ESET USA (where I purchased it from) to contact me?

TIA
jim

[webyourbusiness]

assuming your details are correct, you can expect an email shortly - like in a week or two - however, you can purchase a renewal now and get the dates matched up... Eset offers this AFTER the event, ie, you purchase the renewal - the date is off, you email support and it gets matched up. Other resellers can do it right the first time (let's leave Eset to build better Antivirus, and leave those of us that do websites for a living to work out the ecommerce aspect.. ;) )

If you have changed your email address, you're just going to get popups from within NOD32 - because they will not be able to contact you.

I know that we get a lot of bounce messages when we send renewal reminders, this is generally because email addresses change.

hth

Greg

[COSMO26]

I previously had a "Pop-up" appear at 10 days prior to expiration; This year I did not but had kept a record. Note that in U.S. via ESET "direct" your new 1-Year license Starts the day you Renew, NOT the day after the current expiration. Emailing ESET can net a "corrected date" but a week lost is only 57 cents lost. I Renewed accidentally via a Re-Seller for 2-years and now prefer it as they DO Manage accurate Renewal start-finish dates. I would give you the link to the "Easy-to-Find ReSeller list" but I can't find it at this moment. One of the experts will add a site to visit, I'm sure. Good luck.