Can't update other apps while running KAV 6

[TopperID]

I've just upgraded to KAV 6.0.1.411 which is going well on my system, but I have hit one unexpected problem - I find that I can't update the sigs of apps like SpywareBlaster, ZAP-AS or CounterSpy etc without disabling KAV 6 first.

I can get through to the server but KAV blocks the d/l of the sigs. I've tried disabling the Web-AV and Pro-Active Defence, but the update won't work unless I disable the whole of KAV.

Needless to say this didn't happen with KAV 5, which I have been using 'till today; does anyone know how to get round this problem?

[Malcontent]

-{ Quote: "I've just upgraded to KAV 6.0.1.411 which is going well on my system, but I have hit one unexpected problem - I find that I can't update the sigs of apps like SpywareBlaster, ZAP-AS or CounterSpy etc without disabling KAV 6 first.

I can get through to the server but KAV blocks the d/l of the sigs. I've tried disabling the Web-AV and Pro-Active Defence, but the update won't work unless I disable the whole of KAV.

Needless to say this didn't happen with KAV 5, which I have been using 'till today; does anyone know how to get round this problem?" }-

http://www.dslreports.com/forum/remark,17321886

This may or may not be the problem.

[Littlemutt]

Open the Settings-> click on Network settings: uncheck the SSL checking, use the bottom option.

Some sites use a secure download and the injected certificate by KAV messes up the downloads.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20061122 Minefield/3.0a1 Firefox ID:2006112217 [cairo]

[TopperID]

Thanx guys. I'm not sure if the DSL thread applies 'cos I've not had trouble updating KAV itself, just other apps.

The network setting configuration sounds possible but I already have it set to 'Do not check encrypted connections'. I don't know if the port settings have any effect. I'm just going to have to wait till I next have to update and play around with things.

I'm surprised no one else has experienced this problem, it's hard trying to think what may be causing it.

[TopperID]

Well I've found the answer to the problem. You just need to add the updater (or app) to KAV's Trusted zone/Trusted applications tab, and create a rule to 'Do not scan network traffic'; that does the trick!