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peetk
November 20th, 2006, 05:22 AM
Hi,

I recently paid for a new AVG Anti-Spyware licence (my Ewido 4 licence has expired) and despite several reminders still await the new licence key. I feel a bit cheated - Grisoft have (automatically) responded to my reminders saying they are overwhelmed with work but I think that's a bit rich : all I need is a new licence key!

Has anyone else experienced a similar problem ?

Cheers

Pete

Chubb
November 20th, 2006, 07:38 AM
-{ Quote: "Hi,

I recently paid for a new AVG Anti-Spyware licence (my Ewido 4 licence has expired) and despite several reminders still await the new licence key. I feel a bit cheated - Grisoft have (automatically) responded to my reminders saying they are overwhelmed with work but I think that's a bit rich : all I need is a new licence key!

Has anyone else experienced a similar problem ?

Cheers

Pete" }-

From my experience, the license key was delivered to me about two hours after renewal payment.

Firecat
November 21st, 2006, 02:31 AM
-{ Quote: "From my experience, the license key was delivered to me about two hours after renewal payment." }-
Yep, in about two hours for me too (AVG Anti-Malware).

Firecat
November 22nd, 2006, 01:52 PM
-{ Quote: "Hi,

I recently paid for a new AVG Anti-Spyware licence (my Ewido 4 licence has expired) and despite several reminders still await the new licence key. I feel a bit cheated - Grisoft have (automatically) responded to my reminders saying they are overwhelmed with work but I think that's a bit rich : all I need is a new licence key!

Has anyone else experienced a similar problem ?

Cheers

Pete" }-
I have received such reminders from Grisoft in the past, but not during purchase. When I got the email about them being overwhelmed with emails, I was given a reply in about five to six days.