NOD32 simply shuts down !!

[zooburner]

I have tried to scan my hard drive (in depth scan) somthing i do every day.

When i tried to scan it scans a few files then simply shuts down, the 'on demand scan' window simply shuts and the program stops scanning.

I re-started then it worked fine, looking in my logs afterwards it had 'cleaning' as its status, but no indication of what it was cleaning and why, that coupled with the fact that it handled the situation simply by shutting the 'on demand' window with no information showing. Also the control center profilesettings seem to have been altered.

When i re-started it allowed me to do a full scan and nothing showed up, and the profiles were correctly set.

This program just seems a little vunerable to me.. any suggestions ??

zooburner ::)

[alglove]

I had the same problem on one of my computers. It turned out to be a bad overclock. Even if you are not overclocking, it could be that your computer has some sort of hardware stability issue.

I had my K6-3+ overclocked from 400 MHz all the way to a blazing 550 MHz. It seemed stable in everything else, but it would make the NOD32 on-demand scanner die. I did some more troubleshooting, and found that Prime95 would also crash on occasion. However, the NOD32 scan would crash or get stuck even sooner than Prime95. Apparently, the NOD32 on-demand scanner can be very stressful on your computer. :blink:

Ever since I reduced the overclock to 500 MHz, the problem has not reappeared, and that was months ago. Of course, there are other possibilities, but I am just passing along what worked for me. :thumb:

[Kostan]

Sorry no answer mate but the same happened to me 3 days ago but not anymore.???
No overclocking here

[zooburner]

No overclocking here either, also ran a stress test on the puter, no problems shown. all temps were running okay, no instability in other programs.

Also the fact that the profiles were all changed worried me more

zooburner

[alglove]

Eh? The profiles were all changed? What do you mean?

[TJP]

Hi all,

I've had the same random shutdown of an in-depth scan with the beta software.

The strange thing is the scanner log shows zero files have been scanned & the status is listed as cleaning, even though the process has shut itself down ???

I can initiate another in-depth scan straight after the original has terminated & it will run fine. 160K files scanned in 11 minutes :D

The beta was setup per Blackspear's guide & I have not overclocked my machine.

[ronjor]

If it were me using the beta at this point, I would try the typical settings on installation and see if that works.

[TJP]

Hi,

I just reinstalled 2.5, but then I am a wuss :)

[zooburner]

{QUOTE-> Eh? The profiles were all changed? What do you mean? <-QUOTE}

A lot of the scan options appeared unticked in profiles, meaning that the scan was less substancial than it should have been, when i re-booted everything had returned to normal, it may have been that profiles didnt properly load the previous time and i only noticed it when i did an in depth scan.

[zooburner]

{QUOTE-> Hi all,

I've had the same random shutdown of an in-depth scan with the beta software.

The strange thing is the scanner log shows zero files have been scanned & the status is listed as cleaning, even though the process has shut itself down ???

I can initiate another in-depth scan straight after the original has terminated & it will run fine. 160K files scanned in 11 minutes :D

The beta was setup per Blackspear's guide & I have not overclocked my machine. <-QUOTE}


This is not the Beta its the latest version 2.5

zooburner

[zooburner]

I looked at my profiles again today, they had been changed, and each time i looked at one it said changes had been made and should i save them.. !!

I can only put this down to a corupt profile file.. does anyone know where its kept by any chance ?? as these problems have appeared after using a backup program.

zooburner

[NOD32 user]

{QUOTE-> I looked at my profiles again today, they had been changed, and each time i looked at one it said changes had been made and should i save them.. !!

I can only put this down to a corupt profile file.. does anyone know where its kept by any chance ?? as these problems have appeared after using a backup program.

zooburner <-QUOTE}Often this is because of a newly added or changed drive letter.

Cheers :)

[zooburner]

{QUOTE-> Often this is because of a newly added or changed drive letter.

Cheers :) <-QUOTE}

Why would that matter, given that XP retains its drive letters and file associations, doasnt seem to worry any other program ??


zooburner

[CJsDad]

I can not complete a scan using the In Depth scanner but I can scan with no problems using the On Demand scanner.
I may have to switch back to the 2.5 version also.

Edit: Found a thread that details some of my problems

[NOD32 user]

{QUOTE-> Why would that matter, given that XP retains its drive letters and file associations, doasnt seem to worry any other program ??


zooburner <-QUOTE}If this is the case, next time the On Demand Scanner is opened there is a change to the available choices in the scanning targets tab and so the information in that tab is now different, even if your selections have not been changed. Similarly if a new mail file/archive is created it may also cause a change to the list of available scanning targets.

Cheers :)

[zooburner]

{QUOTE-> If this is the case, next time the On Demand Scanner is opened there is a change to the available choices in the scanning targets tab and so the information in that tab is now different, even if your selections have not been changed. Similarly if a new mail file/archive is created it may also cause a change to the list of available scanning targets.

Cheers :) <-QUOTE}

Im talking about profiles though, they have changed radicaly, IE some scanning option box's are unticked leaving your computer much more vunerable if it does this every time you plug in a usb storage device then i find this a very flimsly program.

In any case a re-install seems to have sorted the problem, even when drives are added and unpluged i must say NAV and others ive use simply adapt to the aditional drives rather than ask you to re-configure (ie in a full scan they simply scan all availiable drives... a full scan means exactly that... now thats common sense)

zooburner

[NOD32 user]

{QUOTE-> ...each time i looked at one it said changes had been made and should i save them.. !!... <-QUOTE}This only happens in the on-demand scanner profiles, so hence the explanation I offered.{QUOTE-> Im talking about profiles though, they have changed radicaly, IE some scanning option box's are unticked leaving your computer much more vunerable if it does this every time you plug in a usb storage device then i find this a very flimsly program.

In any case a re-install seems to have sorted the problem, even when drives are added and unpluged i must say NAV and others ive use simply adapt to the aditional drives rather than ask you to re-configure (ie in a full scan they simply scan all availiable drives... a full scan means exactly that... now thats common sense)

zooburner <-QUOTE}NOD32 adapts as well but doesn't record your preference to scan or not scan the new drive (or even remember it was in the list) without asking first, but I'm glad to hear it's sorted now :)

It would be well worth your time to make your way through this (http://www.wilderssecurity.com/showthread.php?t=37509) thread if you haven't had the chance to do so already, regardless of your level of experience.

Cheers :)