Cannot open OE Address Book in TI9 Backup?Corrupt

[clifdene]

I can backup Mesages in TI9 but address book backup is corrupt. I have Folder Options set to Show hidden files and folders.

[Acronis Support]

Hello clifdene,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

We are sorry for the delayed response.

Could you please describe the issue in more details: what is the exact name of the product that you use (Acronis True Image 10.0 Home or Acronis True Image 9.0 Home) and what exactly did you try to perform? Please describe actions taken before the issue appears step-by-step. Could you please clarify if you have received any error messages?

Thank you.
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Aleksandr Isakov