HELP FILE AGV 7.5

[shoe]

Why is the help file not installed?

[peter.ewido]

It will be available in the next few days. Sorry for the inconvenience!

[shoe]

thank you

[Edwin024]

It's the eleventh now... How many days are 'the next few days' ?!

[vinzenz.ewido]

Actually there is at least a PDF-Manual available at http://www.grisoft.com/doc/downloads-results/lng/us/tpl/tpl01?prd=triasw

Which is in english only at the moment.

Regards
Vinzenz

[Edwin024]

I know that, but a useless help button in the proggie is not very professional, do you agree?

[basti]

-{ Quote: "I know that, but a useless help button in the proggie is not very professional, do you agree?" }-
That is not so bad actually. I find it really embarrassing that an enterprise such as Grisoft not offer a German support. To sell they want the product, offer however no real German support. That is ridiculous. :thumbd:

[vinzenz.ewido]

-{ Quote: "That is not so bad actually. I find it really embarrassing that an enterprise such as Grisoft not offer a German support. To sell they want the product, offer however no real German support. That is ridiculous. :thumbd:" }-

Of course there is German support. For all Grisoft Products you can obtain german support here: http://www.jakobsoftware.de/Avg/supportanfrage.php

Especially for ewido anti-spyware and AVG Anti-Spyware you can get German support at http://www.ewido.net/de/contact/

Regards,
Vinzenz

[Green Giant]

Glad to say that I have just downloaded the helpfile manually. I would have been more ecstatic to have the upgrade which would permit updating to be automatic, which is what I paid for with a lifetime's licence for Ewido 4!

[HelpFromFrance]

-{ Quote: "Glad to say that I have just downloaded the helpfile manually. I would have been more ecstatic to have the upgrade which would permit updating to be automatic, which is what I paid for with a lifetime's licence for Ewido 4!" }-

I just got the help file on an automatic update. Looks as though they have kept their word.

Have a good day,
HelpFromFrance

[shoe]

Same here but why wouldn't they?

[Chubb]

-{ Quote: "I just got the help file on an automatic update. Looks as though they have kept their word.

Have a good day,
HelpFromFrance" }-

Yes, I just got my help file too from automatic update.

A new installer for 7.5.0.50 is now available

http://downloads.grisoft.cz/softw/70/filedir/inst/avgas-setup-7.5.0.50.exe

[shoe]

Will we be auto updated to the new version or do we have to uninstall and reinstall?

[peter.ewido]

7.5.0.50 will also be available via update in a few minutes/hours... :)

[Chubb]

-{ Quote: "Will we be auto updated to the new version or do we have to uninstall and reinstall?" }-

Hi Shoe,

It will be auto updated. You don't need to uninstall and re-install it...

http://www.wilderssecurity.com/showpost.php?p=855953&postcount=26

But the updated version may be a little confusing to the users, as the version number still remained at 7.5.0.47 after update, although the new installer is at version 7.5.0.50.

[shoe]

thanks

[siliconman01]

7.5.0.50 update with Help file delivered and installed very smoothly via live update. Program restart required, but no reboot ::)

[Chubb]

-{ Quote: "7.5.0.50 update with Help file delivered and installed very smoothly via live update. Program restart required, but no reboot ::)" }-

Yes, just received another automatic update and the version number is now showing 7.5.0.50 after restart.

[shoe]

same here looking good

[Green Giant]

I have just downloaded the update manually and the version is now 7.5.0.50 plus. Will this now autoupdate from now on?

The enforced manual update several times daily has become tiresome.

[berng]

-{ Quote: "I have just downloaded the update manually and the version is now 7.5.0.50 plus. Will this now autoupdate from now on?

The enforced manual update several times daily has become tiresome." }-
I'm sure you'll find out if you wait a day. ;D

[pwillener]

According to the other post by karl.ewido, the auto-update failure is fixed in 7.5.0.50.

[Green Giant]

Thanks to berng and pwillener for this info!

[shoe]

updating fine here