PLEASE READ AND POST HERE!!!!!

[idamien]

Hi,

I you are having problems backing up your computers with Acronis by any means other than Direct-to-Disc burn using the Bootable Media and getting the dreaded "Poor Media Quality" error when using any other means (FTP/Network/BSP/etc.), then please post here your demand for an updated version of ATI! I have read and searched and dug thru the forums and none of the apparent solutions works consistently. For me (I do backups using the bootable media via FTP) backup completion is definitely a RANDOM event and even when it happens, many of the times, when validating the files (post backup process, on the FTP server), the files have errors.

Yes, I´m desperate and I´m not willing to wait for an ATI 10 version to come out to have this problem fixed. PLEASE help... Post your attempts and (unfortunately) frustration with backing up discs with ATI bootable media and help all of us!!!

PLEASE ACRONIS FIX THIS!!!!!!!

Thanks...

[Allen L.]

I don't believe you can *demand* anything of Acronis, as not all are experiencing what problems you have at present.

If you can't wait...then move on, don't threaten.

:thumbd:

[bigc73542]

idamien, If you have a support issue, this is the place. But just ranting and giving ultimatims won't be allowed==bigc

[Chris12923]

-{ Quote: "I have read and searched and dug thru the forums and none of the apparent solutions works consistently." }-
But have you asked Acronis support about the issue you are experiencing?

Thanks,

Chris

[foghorne]

-{ Quote: "...please post here your demand for an updated version of ATI! " }-

With respect, this forum does not tend to have a left-wing lobbyist culture.

Have you raised a support request, or requested your money back ? These are viable routes for you to follow.

F.

[shieber]

It's not exactly what you're tryingto do -- back up to a network server using an ftp protocol over the network connetion? In any event, your problems, being intermittient and random, as you describe them, soundss more like a problem with your hardware than a software issue.

sh

-{ Quote: "Hi,

I you are having problems backing up your computers with Acronis by any means other than Direct-to-Disc burn using the Bootable Media and getting the dreaded "Poor Media Quality" error when using any other means (FTP/Network/BSP/etc.), . . .I have read and searched and dug thru the forums and none of the apparent solutions works consistently. For me (I do backups using the bootable media via FTP) backup completion is definitely a RANDOM event and even when it happens, many of the times, when validating the files (post backup process, on the FTP server), the files have errors.




Thanks..." }-

[Menorcaman]

Hello idamien,

I spotted this in the pre-lease TI 10 Home User's Guide (my hilights):

-{ Quote: "
1.3.4 Supported storage media

• Hard disk drives
• Networked storage devices
• FTP servers*
• CD-R/RW, DVD-R/RW, DVD+R (including double-layer DVD+R), DVD+RW, DVD-RAM**
• USB 1.0 / 2.0, FireWire (IEEE-1394) and PC card storage devices
• Floppy disks, ZIP®, Jaz® and other removable media

* - an FTP server must allow passive mode for file transfers. Data recovery directly from FTP server requires the archive to consist of files no more than 2 GB in size. It is recommended that you change the source computer firewall settings to open ports 20 and 21 for both TCP and UDP protocols and disable the Routing and Remote Access Windows service.
** - Burned write-once discs cannot be read in Windows NT 4 without third-party software. Burned rewritable discs cannot be read in Linux without kernel patch.
" }-It might therefore be worth trying the above Acronis recommendations if you haven't already done so.

Regards