NOD32 and Netgear Router WPNT834 - problem staying connected to ISP

[simonlongstaff]

Having recently purchased and installed a Netgear Router WPNT834, I find that the router consistently disconnects from the ISP. Might this be caused by NOD32? If so, then how might I alter the setup to prevent this from occurring? Any suggestions wil be much appreciated.

Thanks,

Simon Longstaff

[ronjor]

Hello simonlongstaff

Welcome to Wilders

I would suspect interference in your wireless signal would be the cause of your problem barring an ISP problem.
{QUOTE-> Another concept is interference, which is a signal that you don't want, at the same frequency as the one you're using. Interference comes from devices such as microwave ovens, cell phones, 2.4 GHz cordless phones, and copy machines. Physical objects may partly or completely absorb signals, reflect them, diffract them (at the edges) or let them pass right through. Metal and water (including the water in people!) tend to absorb or reflect signals. Air, wood, and glass tend to let them pass with weakening. When outside, obstructing plants and weather may also affect signals. <-QUOTE}http://kbserver.netgear.com/kb_web_files/n101473.asp

[pc-support]

{QUOTE-> Having recently purchased and installed a Netgear Router WPNT834, I find that the router consistently disconnects from the ISP. Might this be caused by NOD32? If so, then how might I alter the setup to prevent this from occurring? Any suggestions wil be much appreciated.

Thanks,

Simon Longstaff <-QUOTE}

Ther router is independant of anything installed on your computer. blame the router, your ISP or the phone line.

[simonlongstaff]

Thanks Ron. I had read the quote from the Netgear kb. However, the computer having the problem maintaining a connection to the ISP is connected via cable from an ethernet connection via router to modem ... - so I do not think this is a problem with wireless interference. As suggested by pc-support, I may simply have had the bad luck to have received a temperamental router! I'll see what Netgear have to say. Thanks for the support.

[ronjor]

Let us know what you find. :)

[pc-support]

Try upgrading the firmware (if possible) before going to netgear. It sometimes works....