Boclean v4.22 Problem

[peterc]

I was using v4.21 and never had an a problem with it, but this latest version shuts itself down after I do a manual update.

I have uninstalled it rebooted then cleaned registry and installed again, if it updates automatically there is no shutdown, it only occurrs when I manually update, very strange :-\

Is anyone else having this little hiccup?

My computer is XP home SP2 with latest updates and the apps running are Firefox v1.5.0.7 with these exts (Noscrpt, Adblock, AdblockfilterG updater, DictionarySearch), aswell as Nod32 2.51.26, ProcessGuard v3.410, Wormguard and LnS v2.05p3.

peterc

[Robyn]

Hi

I have just installed the new version and do not have the shutdown issue.
I always use manual update for BOClean & have the auto update disabled within the config. settings if this makes any difference to the problem ??? Hopefully mine will continue to work as it is at the moment as I have only had the update after install which was an auto one. I will know more when I actually have an update to collect - just have 'you have the latest'

[Chubb]

Me too.

I don't have the shut down issue. 4.22 is running as smooth as silk...;D ;D

[Antarctica]

-{ Quote: "Me too.

I don't have the shut down issue. 4.22 is running as smooth as silk...;D ;D" }-

Same thing here.

[FanJ]

-{ Quote: "I was using v4.21 and never had an a problem with it, but this latest version shuts itself down after I do a manual update.

I have uninstalled it rebooted then cleaned registry and installed again, if it updates automatically there is no shutdown, it only occurrs when I manually update, very strange :-\

Is anyone else having this little hiccup?

My computer is XP home SP2 with latest updates and the apps running are Firefox v1.5.0.7 with these exts (Noscrpt, Adblock, AdblockfilterG updater, DictionarySearch), aswell as Nod32 2.51.26, ProcessGuard v3.410, Wormguard and LnS v2.05p3.

peterc" }-

Hi Peter,

Is there perhaps a setting in your ProcessGuard that must be changed?
Can you find something in the log from ProcessGuard?
Unfortunately I have zero knowledge about ProcessGuard, so I am only guessing.

[FanJ]

PS:

I assume that ProcessGuard must be temporarily disabled when installing a new program. Did you do that?
Again: please note that I have no knowledge about ProcessGuard, so I am only guessing!

[Chubb]

-{ Quote: "PS:

I assume that ProcessGuard must be temporarily disabled when installing a new program. Did you do that?
Again: please note that I have no knowledge about ProcessGuard, so I am only guessing!" }-

Hm...I also have Process Guard 3.410 installed prior to installing BOClean 4.22 but I have disabled the protection from Process Guard before installing BOClean. After BOClean was successfully installe, protection from PG is restored. BOClean is running great with PG. However, both PG and BOClean are clean and fresh install for me in Windows 2000. Maybe some other programs are making the BOClean shut down. Peter may need to contact BOClean for support.

[MaB69]

-{ Quote: "PS:

I assume that ProcessGuard must be temporarily disabled when installing a new program. Did you do that?
Again: please note that I have no knowledge about ProcessGuard, so I am only guessing!" }-

May be PG blocked silently the BOClean Kernel Monitor driver installation.

Look at PG history

I second FanJ, never install something trusted when PG protections are enabled

MaB

[FanJ]

Thanks Chubb and MaB69 for confirming what I thought ;)

Well, at the moment we don't know whether Peter did disable ProcessGuard temporarily before installing the new BOClean.
So we don't know whether that caused his problem or something else.

BTW: I myself too run updates of my scanners manually. We'll see what happens with the next BOClean update ;)

[peterc]

Hello thank you all for your feedback regarding my 'little hiccup'

I disabled ProcessGuard and Nodv32 and Wormguard and also uninstalled the previous version of BoClean v4.21, before I installed the latest v4.22, there were no problems when I ran the installation , no messages or pop up alerts nothing, except for the usual wanting to access the internet which it did to find an update, then I did a reboot.

When I rebooted PG was still disabled the only program that started again was Amon in Nod32.

There was nothing in the PG alerts to say that it had blocked Boclean or any other program.

I have no problems using PG with the version 4.21 ??

I actually went back and downloaded the new version again and the same little hiccup occurred again, this is after running the reg cleaner in JV16 powertools.

I've taken Boclean off at the moment, it's a long weekend here in OZ so I'll have to try isolating different apps one by one to see if I can find the 'culprit'

Thank you all again

I'll sort this out eventually just a process of elimination.

Peter

[mercurie]

Hello Wilders Friends,
I have had my new version of BoClean just under 24 hours on my PC. I do not know about auto update. I tried manual just now it said it found the update loaded it, but the date and time did not change. Hmmm.

Hit reload/test update and the date changed. ???

[MaB69]

Hi peter,

From Device Manager/ non PnP device (had to select show hidden devices) is BoClean Kernel Monitor driver correctly installed ?

MaB

[FanJ]

-{ Quote: "Hello Wilders Friends,
I have had my new version of BoClean just under 24 hours on my PC. I do not know about auto update. I tried manual just now it said it found the update loaded it, but the date and time did not change. Hmmm.
" }-

Hi Mercurie,

Like you and Peter, I too had now a strange thing after manually downloading the update.
Maybe I'll try later again. I can easily do that because I made a backup image with Acronis after I installed the new BOClean..
Not sure at the moment what is happening...

Cheers, Jan.

[FanJ]

OK, I restored a backup image made after I installed the new BOClean version.

I tried again manually to update.
Double left click on the BOClean icon near the clock.
Click on "Check for update".
The usual message box comes up, saying an update is available.
It says "unpacking and verifying".
That message box disappears.
So far everything as usual.
But now: nothing happens !
The BOClean 4.22 Autoupdater seems to hang now; its message stays in the task-bar.
The BOClean icon near the clock does not turn red (as it did in the past).
Finally I click "Reload/test update" in the BOClean menu.
Now in the BOClean menu the usual message "authenticating" appears and now I have the right date/time of the definition.
I click "Close this menu" in the BOClean menu. It closes.
But the message-box "BOClean 4.22 AutoUpdater" stays in the systray. It only disappears after I click somewhere on an empty space on the desktop.

For the record some MD5 checksums:
decode.exe
MD5 - 587A96B58F77B5DEDF0E791324B3D858
BOC422.001
MD5 - C95B8DD9E81F177544FE286521754A62
BOC422.EXE
MD5 - E57AADC9E1573CF013A1ACD234F48817

System:
XP-home Dutch, fully updated as far as I know.
NOD32, BOClean, IEClean, WormGuard, RegRun (but I close RegRun manually after the system has fully started up).
The XP-firewall.

[peterc]

Hello MaB69,

I went to device manager, enabled show hidden devices and the Boclean kernel monitor is installed OK etc [this device working properly]

I install as admin too

I just installed Boclean v4.22 again tonight disabled PG, Wormguard and Nodv32 , rebooted and the same problems.

If I just let Boclean run by itself and do not manually update, it auto updates OK and appears to be running OK but when I right clicked the icon next to clock in the task bar it shuts down.

If I start Boclean again wait for it to auto update, I see that the auto updater message stays in the task bar next to the start button bottom left corner and as soon as I go to right click it and close it, Boclean shuts down.

If I go to task manager after it says it has to close Bocore.exe is still running. I'm only new to Boclean as I purchased when the discount was available.

It's a strange one this because I can install v4.21 and it runs smoothly no problems.

My computer is an AMD Athlon 1.333, 512 DDR ram, video card is ATI Radeon 9250 256 ram

Peter

[LowWaterMark]

-{ Quote: "I tried again manually to update.
Double left click on the BOClean icon near the clock.
Click on "Check for update".
The usual message box comes up, saying an update is available.
It says "unpacking and verifying".
That message box disappears.
So far everything as usual.
But now: nothing happens !
The BOClean 4.22 Autoupdater seems to hang now; its message stays in the task-bar.
The BOClean icon near the clock does not turn red (as it did in the past).
Finally I click "Reload/test update" in the BOClean menu.
Now in the BOClean menu the usual message "authenticating" appears and now I have the right date/time of the definition." }-I see this behavior, too, on both of my Windows XP PCs with BOClean 4.22.

The update doesn't seem to "apply itself" after a manual update is run, even if you close the BOClean menu and re-open it. You have to either hit "Reload/test update" or run a manual update again, which seems to force the authenticating process to occur.

[Robyn]

-{ Quote: "If I start Boclean again wait for it to auto update, I see that the auto updater message stays in the task bar next to the start button bottom left corner" }- my first manual update this morning I had this icon although BOClean didn't shut down - I updated - reloaded test update and then noticed Autoupdate to the left just as I was about to close the icon it vanished itself.

I don't have Autoupdate configured and BOclean updates manually as before but I didn't have the taskbar (left side) icon there with previous versions. Mine seems to be working just the icons ???

[Cloudcroft]

I'm having similar problems with Boclean v4.22

[FanJ]

For your info:

I have send an email to Kevin with link to this thread.

[Cerxes]

The difference I have noted between 4.21 and 4.22 is that it scanns much more = higher frequence of CPU usage...

Regards, C.

[Triple Helix]

-{ Quote: "The difference I have noted between 4.21 and 4.22 is that it scanns much more = higher frequence of CPU usage...

Regards, C." }-

Same for me and also I fine that it takes much longer for Outlook to open up :(

[Don Pelotas]

-{ Quote: "The difference I have noted between 4.21 and 4.22 is that it scanns much more = higher frequence of CPU usage...

Regards, C." }-
I see this too, it really slowed the pc, so much in fact (even after a new image) that i have uninstalled it and will simply wait for a fix or 5.0 when/if it's going to be released?

[LowWaterMark]

Same slow down here on my older desktop system, though it's not bad on my newer laptop. CPU spikes are occurring very frequently as programs open, and at occasional other times. One of the past versions had a similar problem, and Kevin did manage to fix it with an update release.

[strangequark]

Problems here too, can't manual update and no sign auto update is doing anything

[SSK]

Although I have none of the problems as described in this thread, I see that when running the manual updater, that the update is verified/reloaded while the updater has not completed it task (updater is still running).

[john2g]

-{ Quote: "Hello Wilders Friends,
I have had my new version of BoClean just under 24 hours on my PC. I do not know about auto update. I tried manual just now it said it found the update loaded it, but the date and time did not change. Hmmm.

Hit reload/test update and the date changed. ???" }-

I have exactly the same problem. I have emailed Kevin about it.

[beenieman]

Originally Posted by mercurie
-{ Quote: "Hello Wilders Friends,
I have had my new version of BoClean just under 24 hours on my PC. I do not know about auto update. I tried manual just now it said it found the update loaded it, but the date and time did not change. Hmmm.

Hit reload/test update and the date changed.
" }-
I've had this problem since 4.21.

[controler]

Ok people I guess I will wait for the FIX. LOL

I am sure Kev is on it 24-7

[peterc]

Well I isolated my problems to Wormguard so whatever is new in this version 4.22 conflicts with Wormguard.

I could use Wormguard with boclean v4.21 but not this version. I have no problems with PGv3.410 or Nodv 2.51.26.

The CPU has also reduced somewhat but not as low as with v4.21.

The only 'hiccup' is that when manual updating, it is still in the systray next to the start button, but I can manually close it without Boclean shutting down.

Peter :-)

[mercurie]

-{ Quote: "For your info:

I have send an email to Kevin with link to this thread." }-Thank You FanJ no need for all of us to fill up the email box. I also note johng2 has sent one as well. I will just wait patiently and monitor the thread here at the Wilders.

I have total belief that it will be addressed by Kevin and Company. Perhaps Nancy or Kevin will post for us. ;)

[john2g]

Kevin thinks that it is related to some changes made for Vista compatability. He is sending me a new EXE to try out/test. I will keep you posted.

[the Tester]

-{ Quote: "Kevin thinks that it is related to some changes made for Vista compatability. He is sending me a new EXE to try out/test. I will keep you posted." }-

You can always count on Kevin & Nancy for support of BOClean.

[FanJ]

Hi,

I've got the same message from Kevin as John.
Kevin will send me too a new exe to test.

Cheers, Jan.

[Kevin McAleavey]

Sorry all for not having time for forums - priorities here are get them nasties first, then handle any emails, try to write code and when everything else that needs to get done is completed, THEN the forums. Needless to say, haven't gotten down to forums in quite a while. :)

We did a change owing to some serious squirreliness in Vista by changing a call to start "sub programs" from a CreateProcess call to a ShellExecute call in order to get rid of an annoying "need administrator password" message from Vista under "user accounts." The call is SUPPOSED to put a BOClean thread on hold until the update completes but for those affected, it just returned even though the update was still ongoing. Upon that return, BOClean automatically reloaded as it always did. Problem of course was that the file wasn't ready when the system told BOClean "it's ready."

Reverted back to the 4.21 way of doing things there. For those playing with Vista, we'll just have to do a separate version for Vista whenever Microsoft determines that it actually works. RC1 is hosed so we just pulled the new handler since Vista isn't real yet. When Microsoft actually RELEASES Vista, we'll just do a special "Vista only" BOClean once it stops bubbling and cools. Heh.

Folks are testing the new build, I'm going to go back and renumber everything to 002 and put together a replacement package which will be available as soon as we can determine that things are as fixed as I believe they are. Stay tuned ...

If someone can relay this to the other forums, it'd be appreciated. Since WCB moderates the "evil cash-mongering vendor" forum, I see no point in going over there and being "deleted by moderator" for showing up.

[john2g]

Kevin's fix works for me. The update updates as it should.

[FanJ]

(I was thinking first to email Kevin back, but I just saw he and John had already posted.)

Thanks Kevin !!!
Manually updating working again !!! :) ;D

(Will later install on my W98SE box.)

[FanJ]

As Kevin already wrote:
A new version 4.22.002 will later be announced; stay tuned ;)

[mercurie]

Great service as always and they got their prioritys right too. ;)

Just so I am clear when Vista comes out and some of us eventually get new machines with Vista or load up on our existing machines.

Just as an example of how it might work: We email them and say I have Vista can you send me copy of "Vista only" for my new machine while I of course keep the XP BOCleans on my XP boxes.

Is this how you understand it to be generally?

Certainly not unusual to see that happen with security programs I would think it would be difficult on the creator to maint. seperate BOClean versions. hmm. :-\

[controler]

So am I understanding correct?

The new build was for Vista but didn't work so the patch brought the new version back to what 4.21.002? No reason to upgrade to new version?

controler

[Kevin McAleavey]

-{ Quote: "Great service as always and they got their prioritys right too. ;)

Just so I am clear when Vista comes out and some of us eventually get new machines with Vista or load up on our existing machines.

Just as an example of how it might work: We email them and say I have Vista can you send me copy of "Vista only" for my new machine while I of course keep the XP BOCleans on my XP boxes.

Is this how you understand it to be generally?

Certainly not unusual to see that happen with security programs I would think it would be difficult on the creator to maint. seperate BOClean versions. hmm. :-\" }-

We'd not want to put people through that effort. Lawd knows when I've asked over the years, "which version of Windows are you running there" when someone's had a problem the response has often been "MICROSOFT windows." ... OKAY ...

So what we MIGHT need to do is what we're doing now - everything in the installer (like the X64/AMD64 stuff) and the installer is smart enough to figure out what to actually install. That's one of the advantages when you write ALL of your own code like we do (including the installer) ... so as far as the person in front of the monitor goes, matters not - we'll do it all for ya. Pain in the butt maintaining it on our end? You betcha. But we don't like our customers to have to suffer ... suffering is OUR job. :)

[FanJ]

Keep up the good work, Kevin !!!

Lots of thanks to you, Nancy, and all at PSC !

[Kevin McAleavey]

-{ Quote: "So am I understanding correct?

The new build was for Vista but didn't work so the patch brought the new version back to what 4.21.002? No reason to upgrade to new version?

controler" }-

Guess I got a bit too technical there ... no, 4.20 and 4.21 are "dogmeat" and somewhere around the middle of October, 4.21 will be pronounced "dead." Everybody gotta move to 4.22 as a result of new capabilities and deeper "probing" required as a result.

The thing about the "Vista" bits were that we went about starting the excluder and the updater with code that was SUPPOSED to be compatible with Vista and "back-compatible" with earlier versions of Windows. We went to this new code in order to bypass the annoying "you must enter the administrator password to run the updater" message. And mostly, worked fine for most folks. Problem was that some folks who are manually updating were having a problem in that the new "Vista-happy" piece wouldn't "hold" until the update was done and that caused BOClean to fail to wait until the update was finished on some machines.

So what we've done is go back to the earlier internal code which starts the updater until Microsoft decides what Vista's going to be when it grows up. I don't expect them to fix their problem if it works fine on Vista but doesn't on anything else. Once they actually release the swine, we'll see what happens then and put out a new version for that if they don't fix this function we tried in the 001 build. A *lot* of vendors are having all sorts of adventures with Microsoft's demands on how to handle Vista, do what Microsoft tells us to do and end up getting a "wet Bronx handshake" as a result. For OUR customers, reliable is good and that's why we reverted the code that controls the updater. The rest of 4.22 is quite necessary. 4.21 will soon be dead.

Back to the salt mines for me now. (grin)

[beenieman]

I appreciate all the hard work you guys have done and would like to thank you for such a great product. Cheers.

[Longboard]

UUmmm
OK
Yes I got same issues: updating and watching CPU cycle 3-5 times/minute through 99%

Heh, glad evrybody else got it too. Not just me.
AT first I thought it was an issue with Prevx and BOClean scanning each other.

Where Are we up to?
Is Kevin and PSC setting up a new dl?

Once again: thanks to NSClean for responding subito!
Never regretted the $ for 1 minute.

Regards

Bet this wont be the ast time we see relentless difficulties with "non-backward" compatibilities with Vista apps.
Hope other vendors respond like this .

[mercurie]

Thanks Nancy for the last two postings. I understand now the installer will figure it out. ;)

I also now more completely understand the problem when you responded to controler.

It's good to be enlightened. I wish more security companies shared what was going on like this. It would be even a wise business decision. But I will now go down this path here as it is imo drifting or will cause us to drift off topic. :-X

[mercurie]

-{ Quote: "I appreciate all the hard work you guys have done and would like to thank you for such a great product. Cheers." }-Yep! This is why in my set up you will see AVs change and firewalls will come and go, but one security app. always remains constant. BOClean. ;) :thumb:

[tosbsas]

Any idea how we gonna get the update??

Ruben

[e36]

-{ Quote: "UUmmm
OK
Yes I got same issues: updating and watching CPU cycle 3-5 times/minute through 99%

Heh, glad evrybody else got it too. Not just me.
AT first I thought it was an issue with Prevx and BOClean scanning each other.

Where Are we up to?
Is Kevin and PSC setting up a new dl?

Once again: thanks to NSClean for responding subito!" }-

Here's my two posts from DSL Reports.com (BBR)http://www.dslreports.com/forum/remark,16983155~days=9999:
-{ Quote: "
I have 4.22.001 running on an XP Home SP2 PC and it is spiking the CPU usage up to ~89% every 2 to 4 mins. Its so bad that the PC will no-longer go into Standby as it did before the 4.22 install. The only other security program on the PC is NAV 2006. I had the same problem on the same PC with 4.21.001 and had to go to 4.21.002 to fix it." }-

...and the Keven follow-up

-{ Quote: "

Just got a *new version of 4.22.001* to try out. Talk about great service! Got to wait till I get home. I'm at work now.

BTW: Kevin explained that
quote:
--------------------------------------------------------------------------------
"001" is a file extension they use, not the version number.
--------------------------------------------------------------------------------
" }-

[FanJ]

-{ Quote: "
------------------------------------------------------------------
"001" is a file extension they use, not the version number.
------------------------------------------------------------------
" }-

Yes and no; it depends at which "001" you look ;)
But I hope that I don't make things now more complicated ...

"Yes":
The file you got in the email when you originally asked PSC to send you the new BOClean, was BOC422.001
See screenshot in reply # 13 in http://www.wilderssecurity.com/showthread.php?t=148363
Here the "001" is just a file extension for that file which PSC uses for their installation procedure together with the file decode.exe
So indeed: "yes".

"No":
Open your BOClean menu.
There you see : "BOClean 4.22.001"
Here "001" is the build-number of BOClean version 4.22
And for the soon to come new build that will be "002".
So: "no".

;)

[JRCATES]

Hey Jan,

I have yet to "upgrade" from 4.21.002 to 4.22.001. Sounds like perhaps I should wait a little longer for 4.22.002 to be officially released before I reply to the email and ask for the upgrade copy....what do you think?

Also, I notice that it can be sent as an EXE or ZIP (if asked for)....or as an encrypted file with instructions (as standard). I'm guessing that what you showed screenies of (in the OTHER BOClean 4.22 thread) was for the standard "encrypted file"....is that right?

[Howard]

-{ Quote: "Hey Jan,

I have yet to "upgrade" from 4.21.002 to 4.22.001. Sounds like perhaps I should wait a little longer for 4.22.002 to be officially released before I reply to the email and ask for the upgrade copy....what do you think?

Also, I notice that it can be sent as an EXE or ZIP (if asked for)....or as an encrypted file with instructions (as standard). I'm guessing that what you showed screenies of (in the OTHER BOClean 4.22 thread) was for the standard "encrypted file"....is that right?" }-

I uninstalled 4.22.001 - hyperactive re CPU, awful impact on Outlook, simply the opposite of what one expects from BOClean ... so I would definitely wait

Your assumption re the screens is correct (I received the ZIP)

[FanJ]

Hi JRCates :)

-{ Quote: "Hey Jan,

I have yet to "upgrade" from 4.21.002 to 4.22.001. Sounds like perhaps I should wait a little longer for 4.22.002 to be officially released before I reply to the email and ask for the upgrade copy....what do you think?
" }-

Yes, better to wait now for the coming 4.22.002
It saves you and PSC some extra work.
If all goes well at PSC, we might get the announcement soon (maybe tomorrow, but we have to wait until they tell us it is ready).

-{ Quote: "
Also, I notice that it can be sent as an EXE or ZIP (if asked for)....or as an encrypted file with instructions (as standard). I'm guessing that what you showed screenies of (in the OTHER BOClean 4.22 thread) was for the standard "encrypted file"....is that right?" }-

Yes, like Howard wrote: those screenshots are from the standard "encrypted file".
PSC uses that procedure to avoid that for example the email-program on your PC might block a file with .exe extension, etc.
Using that special procedure avoids those problems.
But if you are 100 % sure that nothing on your end (or by your provider) will give problems with receiving an .exe or .zip file, then you could ask PSC to send it in that format.
But that standard procedure is really easier than you might think !

Cheers, Jan.

[JRCATES]

-{ Quote: "Hi JRCates :)

Yes, better to wait now for the coming 4.22.002
It saves you and PSC some extra work.
If all goes well at PSC, we might get the announcement soon (maybe tomorrow, but we have to wait until they tell us it is ready)." }-

OK, thanks, Jan. I'll wait, since I'm in no hurry ;D

I'm guessing that they'll send out a new email once .002 is released....

-{ Quote: "
Yes, like Howard wrote: those screenshots are from the standard "encrypted file".
PSC uses that procedure to avoid that for example the email-program on your PC might block a file with .exe extension, etc.
Using that special procedure avoids those problems.
But if you are 100 % sure that nothing on your end (or by your provider) will give problems with receiving an .exe or .zip file, then you could ask PSC to send it in that format.
But that standard procedure is really easier than you might think !

Cheers, Jan." }-

I'm using NOD32 with Outlook 2003. If I asked for the EXE, think there would be any reason for NOD or Outlook to block it's arrival? :-\

[FanJ]

-{ Quote: "
I'm using NOD32 with Outlook 2003. If I asked for the EXE, think there would be any reason for NOD or Outlook to block it's arrival?
" }-

Hi,

Sorry, I really don't know: I don't have Outlook 2003.
(maybe other things might play a role too, like for example firewall, your provider, etc; just only guessing).

[mercurie]

All,
Yes, I would wait for .002, however at least for me this is not a serious issue using build .001 as long as it is updating and I read it is. Even if you need to hit the reload/test button. I got one machine with 4.22 and one with 4.21. I feel secure with both.

I would think there is no need to worry about ones security if your problems are no worse the those I posted. ;)

[FanJ]

*ough* :-[

It could be that there is a little other problem.
Now on W98SE (also reported by someone on WinME at DSLR-security-vendors-forum).
This time auto-update box checked and the box "Do NOT show automatic screen" checked.
But the auto-update-screen still shows.

I haven't yet checked it on XP.

I'm deeply sorry that I didn't notice it earlier :-[
I have to email Kevin now.

[the Tester]

Installed 4.22.001 today on XP and it seems to be updating or at least giving me a message that I have the latest update,which is dated for today.

[mercurie]

It is checked on my XP copy as well and I made no changes. I used all defaults as I usually do.

Did a manual update said I had the most recent update and then switch from 29th to the 30th.

[FanJ]

Well, I don't know, sorry. I'm too tired at the moment.

[Robyn]

-{ Quote: " I'm using NOD32 with Outlook 2003. If I asked for the EXE, think there would be any reason for NOD or Outlook to block it's arrival? :-\" }- Outlook 2003 would stop the .exe definitely request the .zip version. I have Outlook 2003 with NOD32 and received the .zip without problems. .exe may not even survive your webmail server but Outlook would block if it did get this far.

??? do I uninstall the most recent and wait for the new version? I have the updater remaining on the tray but it goes away when I reload the update (just manually updated this morning) impact on CPU I haven't really noticed as my PC is able to cope - Outlook takes longer but I can work with that at the moment - just unsure if we should stay with the 4.22.001 or go back to the old version ??? I appreciate all the work going on behind the scenes plus the ease of distrubtion when the new version was released.

[snowbound]

-{ Quote: "
??? do I uninstall the most recent and wait for the new version? I have the updater remaining on the tray but it goes away when I reload the update (just manually updated this morning) impact on CPU I haven't really noticed as my PC is able to cope - Outlook takes longer but I can work with that at the moment - just unsure if we should stay with the 4.22.001 or go back to the old version ??? I appreciate all the work going on behind the scenes plus the ease of distrubtion when the new version was released." }-
Since 4.22.001 isn't giving u any real problems i would stay with it as i'm sure the newer version will be out in no time. :)

I'm glad i waited this time as with the last 2 versions i downloaded immediately and had problems along with a few others.



snowbound

[FanJ]

About that showing the Update Screen: I just heard from Kevin. It was a little typo in the fix that I got. I'm getting later a new fix to test.

[mercurie]

-{ Quote: "Since 4.22.001 isn't giving u any real problems i would stay with it as i'm sure the newer version will be out in no time. :)

I'm glad i waited this time as with the last 2 versions i downloaded immediately and had problems along with a few others.



snowbound" }-I agree. :)

I also thought about waiting but said what the heck it will probably be o. k. and if it has problems they will not be serious and you know what maybe it's just my turn to be the first with problems and report back instead of everyone else loading up and then telling me to wait. It was my turn to be the test subject. ;D ;)

And since it is not serious and I know the PSC folks are hard at work to fix it. I am not the least concerned or unhappy. I have suffered far worse at the hands of Lavasoft and to a lesser degree Checkpoint. As well as Symantec. :P

[the Tester]

While I'm not having problems with BOClean 4.22.001,I am confused about something.
Will there be a version 4.22.002?
Reading this thread and the other BOClean upgrade thread it looks like some users say yes and others don't expect it.

[controler]

All I can say is I have version 4.22.002 and see no problems as of yet.

controler

[the Tester]

It probably won't be long before that's a release than.
Thanks Controler.

[tosbsas]

@controler

Sorry man, but you are not really helping - its quite obvious that you got a testversion that not everybody has received, so your comment is only creating expectancies that up to know cannot been fullfilled and will only make people write to Kevin and Nancy, taking them off the work load to fix this thing - so please stop bragging about your betaversion. Thanks

@TO ALL
There is no official 4.22.002 version up to now, but there definitly will be one(knowing the nsclean guys)

Ruben

[Cloudcroft]

I downloaded my copy Sunday night from digitalriver, and it says it's version 4.22.002.

[Chubb]

-{ Quote: "While I'm not having problems with BOClean 4.22.001,I am confused about something.
Will there be a version 4.22.002?
Reading this thread and the other BOClean upgrade thread it looks like some users say yes and others don't expect it." }-

4.22.002 may be a beta version given by Kevin to some users who has a specific issue. So 4.22.002 is not officially released yet.

EDIT: I just sent an e-mail to Kevin asking him to clarify the version number confusion. Maybe he will be here to make a note soon. ;)

[ablatt]

I got sent 4.22.002 directly from PSC when I requested an update.

It also has problems. It tries to update every 4 minutes even though I tell it every 24 hours. It also displays the automatic update screen even though I say not to.

I guess I'll wait for 4.22.003.

[controler]

tosbsas


Let me clarify something. I did not ask for a beta @ all. I did not request a special update.

I do not have my version trying to update very 4 min. I do not have it showing the update screen either.

I do not have massive spikes every 10 seconds.

Let's ask this then. What are you guy running that is causing all the trouble? is it 98SE?

[ablatt]

Let me clarify something too.

I did not ask for a beta @ all. I did not request a special update.

I do have my version trying to update very 4 min. I do have it showing the update.

I have spikes every 10 seconds - 2% of the CPU.

I'm running Windows XP Pro SP2.

[FanJ]

Hey guys,

Please calm down ;)

If I added to the confusion, then I offer my apologies !

The folks at PSC are working around the clock !!!
Let's give them some time, please !!!
They too need some sleep !

[mercurie]

Deep breaths everyone. Deep breaths. Hold it. :gack: Hold it :-[ Now exhale. Now don't we all feel better now. ;D ;D

Be cool they will get it right 8) Any minute now we will all have our needs meet with a solid working 4.22.00X ;) . It's just a number. ;D

I hear no reports of BSOD or system freezes or the like (that are BOClean's fault) as far as I know we are being fully protected with the latest definitions. This will pass everything will be 8)

While the time passes let's just compare notes: I asked my BOClean for a copy of covered trojans after updating to 10/02/2006 4:46:25, it came back with 15529. How about everyone else?

[Alwill]

-{ Quote: "
While the time passes let's just compare notes: I asked my BOClean for a copy of covered trojans after updating to 10/02/2006 4:46:25, it came back with 15529. How about everyone else?" }-

Ditto :)

[Mongol]

-{ Quote: "Deep breaths everyone. Deep breaths. Hold it. :gack: Hold it :-[ Now exhale. Now don't we all feel better now. ;D ;D
While the time passes let's just compare notes: I asked my BOClean for a copy of covered trojans after updating to 10/02/2006 4:46:25, it came back with 15529. How about everyone else?" }-

Likewise and ditto here...:thumb: ;D

[e36]

-{ Quote: "Using a special utility from Kevin, he & I will be troublshooting the high CPU usage over the next day or two. I will keep everyone updated." }-

Last night I tested a version of 4.22.002 that works very well. Ran it through its paces and no CPU spikes. Looks like we might have a keeper!

Thanks to Kevin and the BOClean Team for your dedication!

[tosbsas]

-{ Quote: "tosbsas


Let me clarify something. I did not ask for a beta @ all. I did not request a special update.

I do not have my version trying to update very 4 min. I do not have it showing the update screen either.

I do not have massive spikes every 10 seconds.

Let's ask this then. What are you guy running that is causing all the trouble? is it 98SE?" }-

For your information (.-))

I got my copy from nsclean - even twice, and it says 422.001 when I open it.
I run a great xpsp2 system

Ruben

[Cel]

-{ Quote: "For your information (.-))
I got my copy from nsclean - even twice, and it says 422.001 when I open it.
I run a great xpsp2 system
Ruben" }-

Hi Ruben I have been waiting for my copy for two days now. I never had a problem getting an upgrade before.

Has anyone else had troubles getting theirs?

Take Care
Cel

EDITED: Spoke to soon just got my copy thanks Kevin and Nancy

[tosbsas]

Got mine today (:-))

definitly uses a little bit resources - I got 10.044 - 11.900 + coremonitor 1.308

Ruben

[Antarctica]

-{ Quote: "Got mine today (:-))

definitly uses a little bit resources - I got 10.044 - 11.900 + coremonitor 1.308

Ruben" }-

Cann't really confirm on my PC, I have about the same as before- 8,712 and 1,200.

[tosbsas]

hm, settings default??

Ruben

[Antarctica]

-{ Quote: "hm, settings default??

Ruben" }-

Yes, did not change anything from installation.:)

[tosbsas]

ups, here its never under 10k

Ruben

XP home sp2

[JRCATES]

-{ Quote: "Cann't really confirm on my PC, I have about the same as before- 8,712 and 1,200." }-

Same here as well, Antarctica, except mine are a little higher (9,568 and 2,768). But definitely no noticeable difference to speak of, and actually memory usage MAY be just a tad lower than the previous 4.21.002. I guess that various software reacting with different software on different machines will react...well, different. :blink:

[SKA]

-{ Quote: "Got mine today (:-))
definitly uses a little bit resources - I got 10.044 - 11.900 + coremonitor 1.308
Ruben" }-
==
Dear Tosbas
Please guide me what tool(s) are reliable for showing
process /resources usage ?
Thanks sincerely
SKA

[tosbsas]

I just do it with taskmanager

Ctrl - alt - del key

Ruben

[maddawgz]

The difference I have noted between 4.21 and 4.22 is that it scanns much more = higher frequence of CPU usage...

i use a pentium 3 Intel XP Pro SP2 380mb ram 80gig ... compaq older machine seems to be reving my pc up alot 4.22 >:( >:( when its black coloured its quite lol.....but when i open Incredimail i goes mental ? any ideas?? what does blue mean and green? thanks.... is there perhaps a setting i can untick to stop it scanning so much and Just gaurd me???? MD

[Longboard]

@maddawgz
This should give you the gist of it
http://www.nsclean.com/supboc.html
Good lead through

[FanJ]

-{ Quote: "The difference I have noted between 4.21 and 4.22 is that it scanns much more = higher frequence of CPU usage...

i use a pentium 3 Intel XP Pro SP2 380mb ram 80gig ... compaq older machine seems to be reving my pc up alot 4.22 >:( >:( when its black coloured its quite lol.....but when i open Incredimail i goes mental ? any ideas?? what does blue mean and green? thanks.... is there perhaps a setting i can untick to stop it scanning so much and Just gaurd me???? MD" }-

Hi maddawgz,

Do I understand you right: you have a problem with Incredimail and the new BOClean?

Have you tried to exclude the Incredimail-file(s) in your new BOClean?
I don't have Incredimail so it is a bit difficult for me to tell you which Incredimail-files.
Can you go in Windows Explorer to your Incredimail-folder?
Double left click your BOClean icon, the BOClean menu will open, then click Program Excluder. The BOClean Excluder window will show now.
Now drag your Incredimail .exe file(s) into that BOClean Excluder window.
Then click Done on that BOClean Excluder window.

Does that help?

Which AV are you running?
Maybe excluding the .exe files of your AV in the BOClean Excluder might help...

And...: sending an email to Kevin/Nancy will always help. They do help people with a BOClean problem!!!

[maddawgz]

HI Fran..prob just not IM but when it goes Blue colour i notice a CPU spike or sometimes Browsing FIrefox does it scan everything or???? im gonna try excluding a few program but does that mean they might get trojans?? MD Longboard thanks all

oh AV i use is Antivir free