problem in restoring increamental backup

[ali_irfan]

We are using Acronic Image Server 9.1 Ent. Ed. We are taking increamental backup of the selected area. Now we required to restore some data but we are unable to do so. Restore operation runs successfully but with no data in it. Please help me.

[Acronis Support]

Hello Ali_irfan,

Thank you for choosing Acronis Remote Server Backup Software (http://www.acronis.com/enterprise/products/ATIESWin/).

Please accept our apologies for the delay with the response.

Please describe the entire scenario step-by-step. Please also clarify if you are trying to restore the image in Windows environment or using Acronis Bootable Media. Please describe in details what the result of restoration process is.

Also you are welcome to submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Please provide the step-by-step description of the actions taken before the problem appears. We will investigate the problem and try to provide you with the solution.

Thank you.
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Ivan Sarychev