Error E000101F4 on Laptop

[babakan]

Testing recovery from True Image Recovery CD on a new Dell laptop. Boots OK then error E000101F4, unsupported fixed disk drives.

I am using true Image 9.0 build 3,667. It works OK on my other 2 computers. This computer has SATA drive if that matters. HELP.

[babakan]

Found the problem, GoBack. With GoBack disabled, as Acronis recommends, rescue disk boots and runs. Now I have found other issues, will post separately.

[Acronis Support]

Hello Babakan,

Thank you for your interest in Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please accept our apologies for the delay with the response.

We are very glad, that the issue has been resolved.
You can also have a look at our FAQ article ( http://www.acronis.com/homecomputing/products/trueimage/faq/norton-goback/) concerning this problem.

We are always at your service should you have any further questions.

Thank you.
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Ivan Sarychev