PDA

View Full Version : cannot install ewido


realitybytez
September 8th, 2006, 12:28 PM
I have downloaded the latest version, and every time I attempt to install it, I get to the first screen that prompts me to click "Next", and then the installation dialog disappears. It seems like something is intentionally shutting down the installation.

I have Symantec Antivirus installed and it appears to be working properly. I have Windows Defender installed, and it also appears to be working properly. In fact, I did a Full Scan, and Defender found two nasties and it also found the remanants of a keylogger that I was testing several months ago buried in a System Restore volume. But even after removing the two spywares that Defender found (Win Zapper and Dead Pool), I still cannot install ewido.

I also tried downloading and installing Spybot Search & Destroy, and it does the same thing as the Ewido install. I get to the screen where I agree to the terms and conditions, and wham! the install closes.

ASpace
September 8th, 2006, 02:30 PM
Your computer seems to be infected and this is somehow preventing the installation of Ewido .

I recommend you download , install , update and use to scan/clean :

Ad-Aware SE Personal
http://www.lavasoftusa.com/software/adaware

SpyBot Search and Destroy
http://www.safer-networking.org/microsoft.en.html

Ewido Micro
http://download.ewido.net/ewido_micro.exe

These are all free and excellent antispyware applcations . Ewido Micro is the free variant in Micro scanner , using Ewido's definition but doesn't have to be installed . After you scan with all these ,also scan with Windows Defender. Remove all the infections found .

Make sure your Symantec Antivirus is updated and configured well . Perform full scan/clean and remove the infections .

It would be a great idea to scan in Safe Mode (http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true)