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waxman8365
August 30th, 2006, 07:29 PM
Hi All:

I have downloaded a full trial version of the latest Enterprise server. I have installed it on my laptop and have also installed components on a Server (192.168.10.5) that hold a Winwods Server 2003 -OS and a Database program. The backup of this server is fine.
I have another server - Imaging server that is Linux based (Red Hat 7.2) - stores all scanned images which are called up by Windows Server 2003 and Database program. The servers are connected. Imaging server IP is 192.168.10.6. I am unable to backup the Imaging server - I get an error message \\192.168.10.6\admin$ - error. I cannot seem to figure out what the problem is. Before I slap down $1000 for the software - I want to make sure it will do what needs to be done.

I have looked at all the support forums and FAQ's and - the linux serevr is well within the requirements for the Acronisoftware to work. I can ping the server without problems.

Any help would be appreciated.

Waxman

Acronis Support
September 20th, 2006, 12:40 PM
Hello waxman8365,

Thank you for choosing Acronis Remote Server Backup Software (http://www.acronis.com/enterprise/products/ATIESWin/).

Please accept our apologies for the delay with the response.

Could you please describe the issue in more details?

- When exactly did you receive this error message?

- Did you use Acronis Agent for Linux installed on the Linux server to back up it?

- Please explain your step-by-step actions which you took that led you to this error.

I would also recommend that you find more information on how to use Acronis True Image 9.1 Enterprise Server in the respective User's Guide (http://www.acronis.com/download/docs/).

Thank you.
--
Aleksandr Isakov