David Forehead
August 24th, 2006, 06:55 AM
I do need help.
on the 18th October 06 I purchased Nod32 over the phone using the number on the Nod32 Website. To effect the purchase I gave my credit card number but did not receive a receipt number (nor have I received a receipt number via snail mail or email).
Now I have been informed (via email) that I must confirm my purchase with an AV number that is a part of the Tax Invoice for the purchase. The problem is I don't have a Tax Invoice.
Now Nod32 has my money but I can't get at the product. What can I do or what can be done to resolve this?????????
on the 18th October 06 I purchased Nod32 over the phone using the number on the Nod32 Website. To effect the purchase I gave my credit card number but did not receive a receipt number (nor have I received a receipt number via snail mail or email).
Now I have been informed (via email) that I must confirm my purchase with an AV number that is a part of the Tax Invoice for the purchase. The problem is I don't have a Tax Invoice.
Now Nod32 has my money but I can't get at the product. What can I do or what can be done to resolve this?????????