Restore

[eagle883]

Does anyone know if it is possible to restore selected files from a disk image backup. I've been trying to one but the program just crashes my computer.

Thanks...

[Xpilot]

If you can mount the image just select the files you need and copy them to where you want using Explorer.

[eagle883]

I tried to mount the archive but it wouldn't work

[Tabvla]

You can only use the Mount Image utility if the backup image was created of a partition. If you created the image of the entire disk or if you used the Files & Folders option you cannot use the Mount Image utility.

Can you please post whether you created the image as

a) Entire Disk
b) Partition
c) Files & Folders

[thomasjk]

-{ Quote: "You can only use the Mount Image utility if the backup image was created of a partition. If you created the image of the entire disk or if you used the Files & Folders option you cannot use the Mount Image utility.

Can you please post whether you created the image as

a) Entire Disk
b) Partition
c) Files & Folders" }-

That's odd. I only create images of the entire disk and I can mount images all the time. Are you saying that if there are multiple partitions in a whole disk image you can't mount the image?

[Xpilot]

-{ Quote: "That's odd. I only create images of the entire disk and I can mount images all the time. Are you saying that if there are multiple partitions in a whole disk image you can't mount the image?" }-

I also only create whole disk images and mounting them is no problem

[Tabvla]

Do your disks have multiple partitions?

[Xpilot]

When I mount an image it is a .tib file that can be of a disk with one or many partitions or am I missing something ? If the disk has more than one partition one is give the choice to mount any, some or all of them.

[Tabvla]

Tks for the feedback. I will revisit that tomorrow and run some tests.

[Tabvla]

CORRECTION
------------
In a previous post I wrote...
-{ Quote: "...If you created the image of the entire disk or if you used the Files & Folders option you cannot use the Mount Image utility...." }-
This is incorrect.

I have tested this scenario again and the above quote should read as follows:
-{ Quote: "...If you created the image using the Files & Folders option you cannot use the Mount Image utility." }-
The issue that I had experienced before with mounting a disk image seems to have been hardware-specific and is therefore not generally applicable. I thought that this was normal behaviour because the ATI User Guide states...
-{ Quote: "....Please keep in mind that.....only partition images can be mounted....." }-

Thanks to "thomasjk" and "Xpilot" for alerting me to this correction. 8)

[Acronis Support]

Hello eagle883,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

We are sorry for the delayed response.

-{ Quote: "Does anyone know if it is possible to restore selected files from a disk image backup" }-

Please note that with Acronis True Image 9.0 Home you can restore the desired files/folders from a disk/partition image using either "Mount Image" tool of Acronis True Image to mount the image as a virtual drive (see Chapter 11. "Mounting an image as a virtual drive" of Acronis True Image 9.0 Home User's Guide (http://www.acronis.com/homecomputing/download/docs/).) or start the image restoration and select Restore specified files or folders (see 6.3 "Restoring disks/partitions or files from images").

-{ Quote: "I've been trying to one but the program just crashes my computer.

I tried to mount the archive but it wouldn't work" }-

Could you please clarify what version of Acronis True Image you use? You can find this information in the Help -> About dialog. Also let us know the build number (it should be a 3 or 4 digit number in the same Help -> About dialog window).

Please explain your step-by-step actions which you took that led you to this issue.

Thank you.
--
Aleksandr Isakov

[Acronis Support]

Hello Tabvla,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please accept our apologies for the delay with the response.

-{ Quote: "only partition images can be mounted" }-

Please note that the this means that only the image archives that contains the partitions images can be mounted as a virtual drive via Acronis True Image (Note that you cannot mount the entire disk).

I have contacted appropriate person with a request to describe this fact in the appropriate chapter of the Acronis True Image User's Guide.

Thank you.
--
Aleksandr Isakov