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slusher
August 11th, 2006, 05:42 PM
hello, I reformatted my hard drive yesterday and created two partitions on my 80 GB. one being 64 GB, and the other about 10 GB. I had installed windows XP home edition on the 64GB partition. I was planning on installing a second OS on the 10GB partiton. I then downloaded and installed the acronis disk director suite trial software. I was then given the option to restart right then, or do it on my own later. I chose to restart right then. Upon booting in that restart, the Dell loading screen passes then all that I see is a completely black screen with a blinking white underscore in the top left hand corner. What has happened? How can it be fixed?

Edit: i am able to go into BIOS

Thanks,
slusher

Batfink
August 12th, 2006, 05:48 PM
Im pretty sure ive had this problem when .net wasnt installed, but I may be wrong... If im not, I think you may need to reinstall the OS (or restore from image), and install .net before installing acronis.

On a new build, DDS was the first thing I installed, then rebooted.. and it wouldnt load windows... It was only after I had updated my install, which included .net, then installed DDS that things worked fine...

Acronis Support
August 13th, 2006, 05:50 PM
Hello,

Thank you for using Acronis Disk Management Software (http://www.acronis.com/enterprise/products/diskdirectorsuite/)

to Slusher:
Please do the following to try to get back your system:
- Press F8 when boot screen appears
- Then choose Windows Safe Mode
- Uninstall Acronis Disk Director 10 Suite
- Reboot in Normal Mode
- Try to install Acronis Disk Director again.

Or:
- Press F8 when boot screen appears
- Choose the Last Known Good Configuration
- Try to install Acronis Disk Director again.

If this issue persists pleasу let us know.

Thank you
--
Alexander Gladkov

waydawn
September 23rd, 2006, 07:14 PM
I recently installed logitech to my pc, and as it was restarting it went to this message....starting Acronis Loader.........No commands for booting operating system. Press <Enter> to reboot......
it goes back to the same line, i am not even able to press f8 to get to safe mode, please help me i have a deadline, i dont have all the software on this laptop, anyone have a boot cd download to help acronis work?:(
I have d.isk director on my system, and windows xp64
thanks, Wayne