DAMOX
July 9th, 2006, 12:43 PM
I wanted to report that I ran into an apparent issue between Process Guard 3.4 and the Windows Genuine Disadvantage Tool. Initially, I mistakenly thought it was a conflict between Process Guard and KAV 6. I had just installed KAV 6 and Process Guard 3.4. I had completed the initial part of the learning phase and had just rebooted to complete the Learning phase, when after logging on, my computer locked up. I could see that there was an obvious confrontation taking place, because my hard drive light was flashing furiously indicating activity, but I couldn’t get anything to work. The only thing I could do is a hard shut down. I tried logging on a few more times, but each time the computer locked up. Since I had been having problems with KAV6 after installing it under Process Guard 3.150, I thought the new problem stemmed from a conflict between the two programs. So I temporarily disable Process Guard from starting up and rebooted the machine, and the lockup didn’t occur. I then started Process Guard manually, at which time the computer did not lock up. That gave me a chance to get a look at the logs and found that wgatray.exe had been continually trying to access physical memory and was being blocked by Process Guard. I had been posting this on the Kaspersky Labs Forum because my initial problem was with KAV6, and Don Pelotas from Kaspersky pointed me to a WGA Removal Tool. After removing the Windows Genuine Garbage, I re-enabled Process Guard, rebooted, logged on, and found that Process Guard 3.4 and KAV6 were coexisting peacefully. I am a bit leery of allowing the WGA tool to access physical memory, especially since there is a worm out there that looks and acts like WGA. Also, I had thought that I tried allowing it, but it still locked up. Not sure about that, but I will try to avoid installing WGA in the future. I try to work with Microsoft, but sometimes they make it impossible.