server connection error

[Patty Dale]

Please help, have tried to get updates triggered automatically.Firstly turned off our firewall...thought that may be doing it. We have dial up. Still having problems. Tried a different web site as listed...still same. In the nod box it says inactive. Have tried everything.Rang the dealer who we bought it off and he suggested we re write our password and username. Still no success.
???getting stressed

[Paul Wilders]

Hi Patty,

Please register over here, and post a screen shot from both "Update" and "Event Log". Let's see if we can sort this one out ;)

regards.

paul