What's new in released version 3677 ? [Archive]

Xpilot

July 1st, 2006, 07:05 AM

Well foghorne your guess was 100% correct!
Will Acronis ever get off their collective backsides and give us some useful and factual information about the latest builds? I happen to be blessed with a fast DSL connection, but even so why should I take time out to download and install a build which may or may not address any issues that I may have with the build that I am using? I think this cavalier way of treating paying customers is almost beyond belief. As far as dial up customers are concerned, are they really expected to spend considerable connection charges to download something that may not be of any use to them at all?
I actually love the product, there is nothing to beat it IMHO but for goodness sake Acronis treat your customers like adults and tell them what the new builds ACTUALLY DO.

Xpilot

djmorgan

July 1st, 2006, 08:21 AM

Scheduler edit function has been fixed. :P

starsfan09

July 1st, 2006, 12:19 PM

-{ Quote: "...I happen to be blessed with a fast DSL connection, but even so why should I take time out to download and install a build which may or may not address any issues that I may have with the build that I am using? I think this cavalier way of treating paying customers is almost beyond belief. As far as dial up customers are concerned, are they really expected to spend considerable connection charges to download something that may not be of any use to them at all?" }-
Sorry about the folks that have Dial-up, and having to download the FULL 3677 update (75mg). I know it's slow, and takes a long time, but however, I really don't want the file size to change just to accomadate Dial up. I have programs that make you download Small updates to install on top of the full version you paid for. I never did like doing that.

I LOVE Acronis just the way it is. I'd rather download a whole complete Fresh install of v3677,....than download a small file to install over v3666 any day.:thumb: :thumb: ;D

-{ Quote: "I actually love the product, there is nothing to beat it IMHO but for goodness sake Acronis treat your customers like adults and tell them what the new builds ACTUALLY DO.

Xpilot" }-
Yep!! I'd like to know what was changed in advance.:thumb: :dry:

jelenko

July 1st, 2006, 12:23 PM

-{ Quote: "Scheduler edit function has been fixed. :P" }-

OK, what does that mean? What was fixed?

simusphere

July 1st, 2006, 01:16 PM

It means before the new build (3666) you couldn't edit a schedueld task. You had to delete it and start over. Now (3677) it works like it should and you can just edit the old task as required and you won't get the error you used to get. This is a relatively minor fix what would be nice is to get the DVD direct burn to spaned volumes to work. Now that would be worth something.

pvsurfer

July 1st, 2006, 01:44 PM

I was hoping they finally fixed the problems creating/restoring DVDs! But I guess that's too much to ask. :-\

shieber

July 1st, 2006, 07:08 PM

No it was worse than that in 3666. Even if you created a new image-task. YOu could not edit that task after creating it. You could only edit file-and-folder tasks in 3666.

-{ Quote: "It means before the new build (3666) you couldn't edit a schedueld task. You had to delete it and start over. Now (3677) it works like it should and you can just edit the old task as required and you won't get the error you used to get. This is a relatively minor fix what would be nice is to get the DVD direct burn to spaned volumes to work. Now that would be worth something." }-

bigliam1970

July 2nd, 2006, 08:47 AM

-{ Quote: "I was hoping they finally fixed the problems creating/restoring DVDs! But I guess that's too much to ask. :-\" }-

I just posted a query regarding problems I am having backing up to DVD, does anyone care to enlighten me as to the problems quoted above? Is this a known problem within ATI 9 home?

I sure hope not cos I'd have thought that backing up to DVD would have been a integrated part of any backup application.

starsfan09

July 2nd, 2006, 08:59 AM

-{ Quote: "....I sure hope not cos I'd have thought that backing up to DVD would have been a integrated part of any backup application." }-
I used to think the same thing! I'd burn a lot backups to DVD's with another program, and before I knew it...I had a stack of them to throw away. Since discovering Acronis, I now make the backups straight to a USB External HD. It's much better than the DVD's. You won't believe the difference!!
But however, I understand some people want to do the DVD's. Acronis is just now adjusting the software to accomodate the DVD Burning. They've had a few bugs with it in a couple of versions now, but they may have it fixed with this new version (3677). Don't know yet.

bigliam1970

July 2nd, 2006, 09:22 AM

-{ Quote: "I used to think the same thing! I'd burn a lot backups to DVD's with another program, and before I knew it...I had a stack of them to throw away. Since discovering Acronis, I now make the backups straight to a USB External HD. It's much better than the DVD's. You won't believe the difference!!
But however, I understand some people want to do the DVD's. Acronis is just now adjusting the software to accomodate the DVD Burning. They've had a few bugs with it in a couple of versions now, but they may have it fixed with this new version (3677). Don't know yet." }-

OK, that would make sense as to why I have a stack of useless DVD's too.

TBH, I am losing faith in Acronis software very rapidly as a combination of True Image and Disk Director have already put me in a position where I have had to format and reinstall my OS from scratch, it seems that Disk Director can't manage to move the Acronis Safe Zone on my HD without corrupting it and making it unrecoverable. No backup, no chance of recovery.

Needless to say I uninstalled Disk Director immediately.

And now I find that ATI will not back up to DVD's? How ridiculous that a software company releases a backup application that doesn't support DVD removable media.

I am also concerned about the amount of 'Please be sure to download the latest version of True Image' responses from the tech support team. It seems that the average download for updates is approx 75 megs. I really can't be bothered with that.

ErikAlbert

July 2nd, 2006, 09:34 AM

I also downloaded build 3677 from my personal account, where you also can read the improvents of each build you ever downloaded.

I don't use DVD/CD's to backup my HARDDISKS. If you want a reliable backup use a similar backup medium, like internal/external harddisks : disk to disk.
Use DVD/CD's to store music, movies, photos, ... :)

bigc73542

July 2nd, 2006, 09:50 AM

starsfan09

July 2nd, 2006, 10:03 AM

-{ Quote: "OK, that would make sense as to why I have a stack of useless DVD's too.

TBH, I am losing faith in Acronis software very rapidly as a combination of True Image and Disk Director have already put me in a position where I have had to format and reinstall my OS from scratch, it seems that Disk Director can't manage to move the Acronis Safe Zone on my HD without corrupting it and making it unrecoverable. No backup, no chance of recovery.

Needless to say I uninstalled Disk Director immediately.

And now I find that ATI will not back up to DVD's? How ridiculous that a software company releases a backup application that doesn't support DVD removable media.

I am also concerned about the amount of 'Please be sure to download the latest version of True Image' responses from the tech support team. It seems that the average download for updates is approx 75 megs. I really can't be bothered with that." }-
Actually, Reinstalling XP is a great thing. I know it gives some bad nightmares, but I love doing it. It gives me a change to update the whole system, and I love a smooth running machine!

No one said Acronis couldn't burn to DVD. It will burn to DVD, but the problem I think lies within the burning plug-in that may burn to fast. You can take the DVD Acronis made, and copy that very same .TIB file over to another DVD using a 3rd party software (Nero, Sonic, and etc) at slower speeds, and it will work great. But I'm contacting them to give my conclusions on this DVD thing. With v3666, I got some DVD's to read, and others didn't. But I have NOT tried v3677. It may work.
I'm not to concerned about it much anymore since I've found a better way. USB External!

I know some may hate to download a 75mg update, but think of this way....at least you get a complete FULL install ...without having to install a small file over top of the original installation. I have programs that do this, and it hate'em!! I'd rather install a fresh --New FULL update any day ...than over-write existing files with an update. Besides, Acronis puts about 85mg on the computer. I don't think it would be a good idea to just run an update over top all that.

bigliam1970

July 2nd, 2006, 10:04 AM

-{ Quote: "I don't use DVD/CD's to backup my HARDDISKS. If you want a reliable backup use a similar backup medium, like internal/external harddisks : disk to disk.
Use DVD/CD's to store music, movies, photos, ... :)" }-

ErikAlbert, thanks for your reply, however, to quote the Acronis built-in Help:

'The farther you store the archive from the original folders, the safer it will be in case of data damage. For example, saving the archive to another hard disk will protect your data if the primary disk is damaged. Data saved to a network disk or removable media will survive even if all your local hard disks are down'

The whole point of me buying True Image was because I was told I can burn rescue media onto DVD. I should not be expected to then go and spend a hundred and something euros on a USB HDD.

As for enjoying re-installing XP? Sorry StarsFan, thats not me. My original post detailed that the disks ATI creates are unreadable anyway so I wouldn't be able to burn them again in the way you advise. An ATI archive that is created as soon as the XP installation is finished should be the same as reinstalling XP from scratch, which brings me back to my original reason for posting.

I am going to try version 3666 and see if it works as recomended by Big C and post back.

ErikAlbert

July 2nd, 2006, 10:18 AM

-{ Quote: "'The farther you store the archive from the original folders, the safer it will be in case of data damage. For example, saving the archive to another hard disk will protect your data if the primary disk is damaged. Data saved to a network disk or removable media will survive even if all your local hard disks are down'

The whole point of me buying True Image was because I was told I can burn rescue media onto DVD. I should not be expected to then go and spend a hundred and something euros on a USB HDD.
" }-
There are also removable harddisks, which you can insert in your computer case, just like DVD/CD's.

bigliam1970

July 2nd, 2006, 10:22 AM

-{ Quote: "There are also removable harddisks, which you can insert in your computer case, just like DVD/CD's." }-

I think your missing the point ErikAlbert, I don't want to buy any HDD, removable or otherwaise when ATI clearly states it can burn to DVD's.

I'm going to try 3666 and see if there's any difference.

Thanks for your replies so far guys.. :)

Big Liam

seekforever

July 2nd, 2006, 10:39 AM

-{ Quote: "I think your missing the point ErikAlbert, I don't want to buy any HDD, removable or otherwaise when ATI clearly states it can burn to DVD's.

I'm going to try 3666 and see if there's any difference.

Thanks for your replies so far guys.. :)

Big Liam" }-

You are correct in wanting TI to create your backup on DVDs as advertized - it is supposed to work.

The reality is that even if you have a backup on DVD it is a slow, pain in-your-anatomy to do a validate and restore. Having to restore once in every few years when your disk crashes is no problem but if you do backup/restores for testing on a frequent basis it is terrible.

IMO, the best way is to backup to another partition, ideally on a different HD, and then burn the resulting file(s) to DVD using your favorite burning program. You have total control of the burning speed and you can use the burning software's "verify after burning" feature. This is the 2-step process and is favored by many and it works with every version of TI.

You now have a reliable image you can put away as a second backup and you can quickly use the one on the HD whenever necessary.

starsfan09

July 2nd, 2006, 10:48 AM

Yep, this "Two Step" is the best way to get the DVD option to work. After going through about 14 last week, I finally realized that. But I'm so convinced this DVD burn problem is a very simple fix, ..but yet, I wonder why they haven't found it yet. I'm sure it's the Acronis direct burn plug-in, or it's burning to fast to the DVDs.

simusphere

July 2nd, 2006, 11:00 AM

seek & stars, I'm with you on the DVD burning. The only thing I really use it for though is to make one really good backup of my main system disk when not too many programs are loaded and hence it fits on just one DVD. This way I never have to reinstall from scratch should something get out of control with my current images. Everything else is done to USB drive or network share.

bigliam1970

July 2nd, 2006, 11:13 AM

looks like I opened a can of worms there guys huh...

Thanks to all posters so far, seems like this DVD thing is a concern to many poeple and not just me.

It would be interesting to see if Acronis Tech Support will reply to this. They seem to have been tight lipped so far.

Xpilot

July 2nd, 2006, 12:19 PM

-{ Quote: "There are also removable harddisks, which you can insert in your computer case, just like DVD/CD's." }-

I have recently changed to removable hard disks. These combined with a fixed slave drive give one the best backup system ever. It is faster than any other. No need to run validations as a backup can be Proved after its creation. No need to clone. Recovery from a real disaster just takes the time to reboot to the backup hard drive.
I was using USB2 drives, now they are no longer necessary.

Xpilot

pvsurfer

July 2nd, 2006, 01:58 PM

-{ Quote: "I just posted a query regarding problems I am having backing up to DVD, does anyone care to enlighten me as to the problems quoted above? Is this a known problem within ATI 9 home?

I sure hope not cos I'd have thought that backing up to DVD would have been a integrated part of any backup application." }-
Before addressing this I just want to say something about backing up to DVD. Some here have suggested that an external (or removable hard drive) is far more preferable... Sure it is, but keep in mind that some of us use a laptop (with a built-in DVD burner) and when 'on the road' it's very difficult to lug an external drive in addition to the laptop! Yet when on the road, I still consider it important to backup... The bottom-line is that with a desktop, backup to DVD is far from ideal, but with a laptop, it is sometimes 'the only game in town'!

That said, I just installed the latest TI9 build on my laptop and decided to (again) test creating/restoring a backup of my laptop's HDD directly to DVD. I did this at my home where I could first backup to an external HDD, just in case.

After a successful backup to my external HDD, I started creating a disk-image directly to DVDs (as it turned out, 3 DVD-Rs). It worked properly, although it went extemely slow (each of the 3 DVDs took about 45 minutes). But I guess that's understandable, so I was somewhat satisfied at this point. However, the restore process was another matter... It took about 12 disk-swaps to just get the actual restore going! Once the restore was underway, each of my 3 DVDs took about 40 minutes to complete.

Well, the good news is that the latest TI build produced a successful restore from DVD, but all of that DVD swapping madness added an additional hour (and lots of frustration!) to what is already a very long process... I've read Acronis' explaination for this, but imho it all boils down to an inefficiently designed DVD backup program!

simusphere

July 2nd, 2006, 02:15 PM

That is precisly why I still use the two step method for creation and recovery of DVD backups. Works every time and no sensless DVD swapping.

seekforever

July 2nd, 2006, 02:47 PM

-{ Quote: "Before addressing this I just want to say something about backing up to DVD. Some here have suggested that an external (or removable hard drive) is far more preferable... Sure it is, but keep in mind that some of us use a laptop (with a built-in DVD burner) and when 'on the road' it's very difficult to lug an external drive in addition to the laptop! Yet when on the road, I still consider it important to backup... The bottom-line is that with a desktop, backup to DVD is far from ideal, but with a laptop, it is sometimes 'the only game in town'!

..." }-

I obviously don't have any real idea of your backup requirements while on the road.

However, I would think if I were using a laptop on the road my requirements would be to have on DVD or another partition a recent backup just in case the OS goes south. I don't see myself changing the OS while on the road but I do see creating and updating data files such as documents, spreadsheets, contact lists ...

Can't these data files just be backed up to a CD/DVD with a burning program like Nero? Is it really necessary to be doing big images on the road?

Allen L.

July 2nd, 2006, 03:49 PM

-{ Quote: "I obviously don't have any real idea of your backup requirements while on the road.

However, I would think if I were using a laptop on the road my requirements would be to have on DVD or another partition a recent backup just in case the OS goes south. I don't see myself changing the OS while on the road but I do see creating and updating data files such as documents, spreadsheets, contact lists ...

Can't these data files just be backed up to a CD/DVD with a burning program like Nero? Is it really necessary to be doing big images on the road?" }-
That's what I was thinking when I first read this post...if you're out on the road that long to have the need to bkup more than 700MB of data (one CD), your job is much too difficult and time consuming for me to comprehend! ;)

chasingclouds

September 8th, 2006, 07:00 PM

By way of update to all you other guys well ahead of me on experience of ATI 9, build 3677 still manages to throw a wobbly when asked to produce a backup and verify dvd image. Sent off my comments and report.txt duly attached on 2.9.06 and have just sent off private message to ask how long it takes to respond to these report queries. :(

Look like I should have read the forum, stuck with ATI 8, backed up to hdd and then burned image. Finding memorex dvd-r works fine on usb LG supermulti (debatatable whether I will really find 4x dvd ram that much use ...) unless of course one is trying to back up from ATI :ouch:

Notice that when I go to my registration page and check out updates available for version 9 (am registered for both versions 8 and 9 - purchased ATI9 because of dvd direct write facility...) there is an update available for ATI 9, given as build 3677, precisely the same build number as the ATI 9 upgrade I downloaded. Yet the files seem to have slightly different names, still 74.6mb though.

I notice from Device Manager that in Acronis Devices entry, ATI Backup archive explorer appears twice - does this tell m(or rather, you folks) anything useful? Using properties, I find the driver details are identical from driver tab, file version 3.3.build 437 but on the driver tab page the driver date is given as 15/11/2005 and 13/03/2002. Does this mean anything to anybody?

Given the amount of posting on this topic it is interesting to speculate just how much research goes into a computer magazine review that gives this product a glowing report yet fails to mention such a problem as this.
:dry:

Menorcaman

September 9th, 2006, 03:12 AM

Hello chasingclouds,

Both problems you reported are well known. The first has been extensively documented in this forum and we are still waiting for a fix via some future new build.

The second problem is a one-off that occurs when you upgrade or update from a version/build of True Image lower than TI 9.x Build 3567. The Acronis Support reply in this previous thread titled <Build 3567: Acronis TI Backup Image Explorer> (http://www.wilderssecurity.com/showthread.php?t=128264) explains which of the two image explorers you can safely delete. In fact, as reported in other threads, you will find that there are additional remnents of your previous installation that ought to be cleared out. To that end, I recommend you work through the following manual uninstall procedures and then carry out a clean install of TI 9.0 Home Build 3677. You will need your serial numbers for both TI 8.0 and TI 9.0 to hand.

<Acronis True Image 9.x Enterprise Server/Server for Windows/Home manual uninstallation (http://www.wilderssecurity.com/showpost.php?p=773771&postcount=8)>

<Acronis True Image 8.0 manual uninstallation (http://www.wilderssecurity.com/showpost.php?p=376168&postcount=13)>

After completing the reinstall, boot from the the Acronis bootable rescue CD that you created previously and check the build number via Help > About. If it's not Build 3677 then create a new one.

Regards