How do I troubleshoot a reboot in the middle of a restore of files?

[babaganoosh]

I am new to TI. Can someone help me with this? I booted off the TI CD and made a backup of a drive. If it matters, it had goback installed, but I had turned off Goback to be able to make the image, as others have mentioned. And yes, I made an image, not clone. I was doing this to be able to wipe the hard drive and reinstall the OS, but be able to restore files.

So I reinstall the OS, then reboot off the TI CD, choose restore (this and the backup were made in full TI mode, using a USB hard drive. the tib file is about 7 gig and the internal hard drive it came from / going back to is 40 gb.

I run the restore, say I want to restore select files and folders and choose the C drive and most folders (skipping recycler, system info, etc).

It goes through and gets about 40% done then the PC reboots. It did this 2 times. Both times seem to end at the same general area on the hard drive and after restoring about 4.7 GB of data. Is there a log file created anywhere? Is there a way to see exactly what file it is hanging on ? Is that file corrupt? Or is there something else going on here.

thanks!

[Acronis Support]

Hello babaganoosh,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please clarify the following?
- Whether you have tried to restore another image (a full partition image or file/folder image)?
- Have you tried to verify this backup archive using the "Validate Backup Archive" embedded tool?
- Have you tried to copy this image to an internal hard drive and restore files from there?

Please also create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317) and submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach the collected report file and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko