Kernel error

[claytonrstone]

I know this has probably been touched on many times, but I just purchased
NOD32 version 2.5. After the installation and reboot, it gives an error saying there is a problem communicating with the kernel. There is no other security software running on the system; not even the windows firewall is on.
Can someone help. I've tried reinstalling several times with no success.
Thanks,
Clay

[ronjor]

Hello claytonrstone

Try deleting the Eset folder in Program files before you reinstall again. Uninstall NOD, reboot, delete the Eset folder, and reinstall NOD.
Here's a thread if you have used Norton and some other items to consider. http://www.wilderssecurity.com/showthread.php?t=131714

[claytonrstone]

Thanks,

I think the answer lies somewhere in the "norton" post that you referred to.
I previously had Norton installed and had trouble uninstalling it>

Thanks again,

Clay

[ronjor]

Let us know how it goes Clay.