View Full Version : strange problem with build 3633
June 2nd, 2006, 08:10 AM
??? Since installing the latest build I am having strange problems at infrequent intervals:
1) It takes about 4/5 minutes for the GUI to be ready
2) Same problem with shutting down the program , it takes ages
3) At times getting the error message(see image)
4) My incremental backups even after installing this version without verifying archive would take about 2 minutes. Now it takes about 15 minutes
June 3rd, 2006, 06:21 PM
Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).
Please delete all the scripts created before the update from the "C:\Documents and Settings\All Users\Application Data\Acronis\TrueImage\Scripts" folder.
After that please try to create a new task and see whether the problem remains. If it does remain then please create Windows System Information as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317) and submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach the collected information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.
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