Official AV product Support Forums

[Howard Kaikow]

Which AV products have "official" support forums in which representatives of the AV software company actually participate:

1. NAV has no such critters of which I am aware,
2. McAfee has http://forums.mcafeehelp.com/.

[RejZoR]

Symantec - n/a
McAfee - http://forums.mcafeehelp.com

[Chubb]

KAV
http://forum.kaspersky.com/

Norman
http://forum.norman.com/

avast!
http://forum.avast.com/

NOD32
Wilders Security

[shek]

Avira/Antivir
http://forum.antivir-pe.de/index.php?langid=1
http://forum.avira.com/wbb/index.php?langid=1

Drweb
http://forum.drweb.com/

[Brandon]

ClamWin: http://forums.clamwin.com/
ViruScape: http://www.terainnovations.com/forum/

[timcan]

Comodo
http://forums.comodo.com

[TAP]

AVG Free

http://forum.grisoft.cz/freeforum/index.php?0

Register to AVG Free Forum

http://free.grisoft.com/doc/register

[likuidkewl]

VirusBlokAda (VBA32) German: http://vba32.de/wbb2/

[mikesu]

Arcabit (Arcavir) polish http://forum.arcabit.com/

[Firecat]

BullGuard:

www.bullguard.com/forum/

[lab]

eTrust EZ Antivirus:

http://forums.ca.com/eshare/server?action=190&PAGE=4&BOARD=325&BEXPAND=0&AEXPAND=&BEXPAND=&EXPANDFULLY=0&EXPANDBRANCH=0&ASORT=565536&BSORT=4&START=0&RANGE=25

[lab]

Zone Labs User Forum:

http://forum.zonelabs.org/zonelabs

[The Phantom]

Online Armour AV+

http://support.tallemu.com/forums/index.php?sid=1ec9bee6629b72c627df9832ffdee0ed

[SpySentinel]

Norton/Symantec:

http://www.symantec.com/home_homeoffice/blog/index.jsp
http://www.symantec.com/enterprise/security_response/weblog/

[HiTech_boy]

{QUOTE-> Norton/Symantec:

http://www.symantec.com/home_homeoffice/blog/index.jsp
http://www.symantec.com/enterprise/security_response/weblog/ <-QUOTE}

These aren't exatly Forums ;D ;) ;)

[NAMOR]

OneCare
http://forums.microsoft.com/windowsonecare/ (http://forums.microsoft.com/windowsonecare/default.aspx?siteid=2)

[Martijn2]

{QUOTE-> VirusBlokAda (VBA32) German: http://vba32.de/wbb2/ <-QUOTE}
--- (Nevermind, deleted)

[Supportguy]

Frisk software has just launched a brand new forum. Be welcome and be merry :)

F-PROT.COM Forums (http://forum.f-prot.com)

[Krishnan]

Quick Heal Antivirus forums
http://www.quickheal.co.in/forum/

[EsoxLucius]

BitDefender Antivirus forums:

http://forum.bitdefender.com

[Escalader]

{QUOTE-> Zone Labs User Forum:

http://forum.zonelabs.org/zonelabs <-QUOTE}

Sorry but ZA forum doesn't qualify. The original post asked:

"Which AV products have "official" support forums in which representatives of the AV software company actually participate:"

We have been told several times that ZA officials do NOT monitor or react to any forum postings, even their own sponsored forum.

Since the ZASS suite uses KAV so that forum would likely be a better choice.

[NAMOR]

F-Secure

http://forum.f-secure.com/

[lodore]

shame they didnt have that f-secure forum when i had f-secure.
useful for people who have f-secure thou
lodore

[chiawaikian]

{QUOTE-> Sorry but ZA forum doesn't qualify. The original post asked:

"Which AV products have "official" support forums in which representatives of the AV software company actually participate:"

We have been told several times that ZA officials do NOT monitor or react to any forum postings, even their own sponsored forum.

Since the ZASS suite uses KAV so that forum would likely be a better choice. <-QUOTE}
Actually the forum moderators do get a hang of what is going on there since they do monitor the forums, along with the gurus giving their input at our hidden forum. They let the contributors and gurus do all the usual troubleshooting work though unless it comes to clarifying a new feature/bug, especially when a release has just been uploaded onto their servers.

[remind_me]

pctools
http://www.pctools.com/forum/index.php

[NAMOR]

Symantec Public Beta Forum

http://symantecbetaforums.norton.com/

[norman6810]

For Micropoint Proactive Defense Software:

http://bbs.micropoint.com.cn/index.asp (Chinese Version)

http://bbs.micropoint.cn/ (English Version)

[zilzzaal]

Symantec

https://forums.symantec.com

[Howard Kaikow]

{QUOTE-> Symantec

https://forums.symantec.com <-QUOTE}

I did not see any forums for tyhe consumer grade AV products.

[JasSolo]

{QUOTE-> I did not see any forums for tyhe consumer grade AV products. <-QUOTE}

True. This is for corporate editions.


Cheers

[computer geek]

mcafee has one

[Mele20]

{QUOTE-> I did not see any forums for tyhe consumer grade AV products. <-QUOTE}

Symantec killed the consumer forums when they fired all the USA based support techs years ago.

[ZAEN]

For the interested ones.
New Symantec user forum. http://community.norton.com/norton/

[norman6810]

{QUOTE-> For Micropoint Proactive Defense Software:

http://bbs.micropoint.com.cn/index.asp (Chinese Version)

http://bbs.micropoint.cn/ (English Version) <-QUOTE}

Sorry,the English version BBS of MP has been removed for some reason.
Only the Chinese version works.:-[