Tried cloning, and restoring. Always gives "missing operating system".

[flyboydave]

Here's the story - current OS is on a 120gb single drive. New setup is 3x160gb Raid 5 array. TI recognizes the raid array, and will complete the cloning process. The raid array is set to be a boot device. After the cloning process completes, I remove the single drive, set the bios to boot from the array, and reboot. I get "missing operating system". I then made a backup of the single drive, and restored it to the array drive. Same MOS message.

Also, after they are complete and don't work, I reset to boot from the single drive. After either method, the raid array drive is no longer visible in Windows. If I open the disk management, it shows as not initialized, even though the drive was useable before I ran the clone or restore operation.

Any suggestions? Is this something the universal restore is needed for? I can understand not being able to boot from the drive, but I don't know why the drive shows as not initialized and there aren't at least files on it.

A few other things - the OS is Windows server 2003, and I've tried both Acronis 9.1 server, and an older one I have, 8.x server.

[Acronis Support]

Hello flyboydave,

Thank you for choosing Acronis Server Disk Backup Software (http://www.acronis.com/enterprise/products/ATISWin/).

Your RAID controller might require special drivers, so you might need Acronis Universal Restore.

Please create Acronis Report as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317).

Please also make a screen shot of Windows Disk Management by following Start -> Control Panel -> Performance and Maintenance -> Administrative Tools -> Computer Management -> Disk Management.

Please submit a request for technical support (http://www.acronis.com/enterprise/my/support/). Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
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Anton Sherkhonov