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mcumeda
May 14th, 2006, 01:32 AM
I did a full backup and I am a little confused on what to do next. I backed up using a USB hard drive and I booted up my computer and everything seems to be ok but I am missing a partion that was on my previous drive.

I used a USB Hard drive but there are three backups. What do the others do? and how do I get my other partion back?

mark3
May 14th, 2006, 05:48 AM
-{ Quote: "I did a full backup and I am a little confused on what to do next. I backed up using a USB hard drive and I booted up my computer and everything seems to be ok but I am missing a partion that was on my previous drive.

I used a USB Hard drive but there are three backups. What do the others do? and how do I get my other partion back?" }-

To clarify the above, I gather that you created the backup using your recovery CD and after that you booted back to your Windows and found that one of the partitions is missing from the original disk?

As for the three backups, is it possible that the other two are incremental ones?

Chutsman
May 14th, 2006, 10:25 AM
What version and build number of TI?
Did you backup your entire C drive or only a partition - if it had multiple partitions?
By "previous drive" do you mean the original C drive?
What are the file sizes of those three backup files?
Did those three backups appear after doing just the one backup attempt? If they did, it may mean that your usb drive is formatted as Fat 32 and your total backup image is greater than 4 gb - the limit of fat 32.

mcumeda
May 14th, 2006, 02:19 PM
My hard drive was going bad so I got a new one and I didnt want to have to load all my programs and stuff like that so I decided to use True Image and it works great.

I think the 3 different backups are the partition on my old drive. I had 2 partitions and a hidden one.

Now my question is how do I use the recovery function of TI to recovery all three partitions?

jmk94903
May 14th, 2006, 03:30 PM
-{ Quote: "My hard drive was going bad so I got a new one and I didnt want to have to load all my programs and stuff like that so I decided to use True Image and it works great.

I think the 3 different backups are the partition on my old drive. I had 2 partitions and a hidden one.

Now my question is how do I use the recovery function of TI to recovery all three partitions?" }-Please provide answers to Cheutsman's questions and also include the names of the three backup files that you see.

TrueImage can backup all the partitions of a hard drive in one backup image, the three parts you see would not be the three separate partitions unless you backed up each one separately.

What you should do is backup all the partitions of the original, failing drive in one backup. If this backup is larger than 4GB and your external hard drive is formatted FAT32, you will see one or more 4GB pieces and a final piece that is smaller. The final character in the names of the pieces (just before the .tib extension) will be 1, 2, 3 etc. These are all parts of one backup image.

Remove the old hard drive and install the new one. Restore the entire image to the new drive, but adjust the size of the partitions to fill the drive unless you want to create additional partitions.

Acronis Support
May 15th, 2006, 05:55 AM
Hello mcumeda,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please clarify which partition is missing?

Please create Acronis Report as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317).

Please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Provide the files and information collected in your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Anton Sherkhonov