Firefox can't find the server at us2.download.acronis.ru.

[teira]

Hi
I'm trying to get the latest update ( the #1461 build ) but can't seem to access the server at: http://us2.download.acronis.ru/sl/eC5ZqVYqhtQmLoPy0x7mrhvfz(iWqwAi9emb
(GCAQWc/PrivacyExpertSuite9.0.1461_s_en.exe

I get this message:
Firefox can't find the server at us2.download.acronis.ru.

Any help would be appreciated as I can't download any definitions updates without this build update.

Thanks.

[pete1118]

I am having the same problem with IE6 and Firefox. Seems to be impacting all registered product downloads

[TheQuest]

Hi, teira

pete1118 right, all updates product are returning a 403 error, I think their server[s] must be down for some reason.

Take Care,[B]
TheQuest 8)

[Acronis Support]

Hello all,

Thank you for choosing Acronis Internet Privacy and Antispyware Software (http://www.acronis.com/homecomputing/products/privacyexpert/).

Please accept our apologies for the delay with the response and for the inconvenience.

Please be aware that this issue has been already fixed and you can download the updates as usual. If you still experience any problems with download then please feel free to contact us on this matter on this forum or by submitting a request for technical support (https://www.acronis.com/homecomputing/my/support/).

Thank you.
--
Kirill Omelchenko

[TheQuest]

Hi, Kirill Omelchenko

{QUOTE-> Please accept our apologies for the delay with the response and for the inconvenience. <-QUOTE}
Thank you anyway, for taking the time to reply.

Take Care,
TheQuest 8)