NOD32 Uninstall problem

[bode]

I removed Nod32 from my system, but computer has been acting up recently, so I restored XP back to a previous point.

Now Nod32 is partially installed and any attempt at uninstallation is met with an error stating that there is a corrupt/ missing uninstall file.

I've tried removing in safe mode from Add/ Remove programs and also by using the uninstaller in the Start menu.

How can I remove this manually?

Will a dirty re-install over the existing files help me remove Nod32 completely?

Thanks

[ASpace]

support(at)eset.us

where (at) must be changed with @

[ASpace]

{QUOTE->
Will a dirty re-install over the existing files help me remove Nod32 completely?

Thanks <-QUOTE}


Here you can just try and see

[bode]

{QUOTE-> support(at)eset.us

where (at) must be changed with @ <-QUOTE}

I need instant answers! :)

[ASpace]

{QUOTE-> I need instant answers! :) <-QUOTE}

Read here carefully

http://www.eset.com/support/index.php

[snowbound]

{QUOTE->
Will a dirty re-install over the existing files help me remove Nod32 completely?

Thanks <-QUOTE}
Did u try this?

That's what i would do first. If it works be sure to delete the Eset Folder afterwards.



snowbound

[bode]

{QUOTE-> Read here carefully

http://www.eset.com/support/index.php <-QUOTE}

I have a partially installed NOD32 and cannot access any information they require for their email support. I cannot ring because they are closed and I do not want to wait until after the weekend.

Can you help?

[bode]

{QUOTE-> Did u try this?

That's what i would do first. If it works be sure to delete the Eset Folder afterwards.



snowbound <-QUOTE}

Great thanks snowbound, I'll try that then and see how I get on.

[snowbound]

{QUOTE-> I'll try that then and see how I get on. <-QUOTE}
Keep us informed.

Good luck. :)


snowbound

[ASpace]

{QUOTE-> I have a partially installed NOD32 and cannot access any information they require for their email support. I cannot ring because they are closed and I do not want to wait until after the weekend.

Can you help? <-QUOTE}


In our BG site our tech support guys have left their mobile phone numbers so all customers can call them but in the USA ... .... ...

Perform snowbound's advice

Good luck!
NOD32

[wxboss]

I would go into Safe Mode and delete the folders/files and then edit the registry (HKEY_LOCAL_MACHINE > Software > Eset) to remove all Eset entries.

I had a problem removing the KAV folders when I tried it out for 30 days. Only editing in Safe Mode would do the trick.

[bode]

Yes the dirty re-installation worked and I was able to get a clean removal. I was unsure whether to try this as I didn't want to pollute my system.

Thanks :)

[snowbound]

You're welcome.

Good to see u got it sorted. :)



snowbound