Having Boot Problems with NOD32

[FireDancer]

Hi all,

In a previous post I stated that I was having problems booting Win98SE occasionally and I wasnt sure that it was NOD causing it. jan kindly replied and asked a few questions and added some instructions which I followed.

I posted back that problem seemed to dissapear.
:( There back... On booting Win98SE seems to boot to desktop.. and again I can hear the music load but nothing else. Desktop wont come up. I have a cursir..BTW which moves freely.. so the system isnt locked up but will not respond to a CNTL ALT DEL I have to physicaly hit the reset button on the front of my machine to get it to boot.

After this happened I uninstalled NOD32v2 and removed any files/folders reminants of Eset/NOD32 and proceeded to reboot. Win98SE came up bueatifully and very fast as well.. no problems. I then rebooted the system on and off for 30 minutes to try to confirm it was NOD32 causing the boot problems. I have had none since the removal.

In my mind I belive that it is NOD32v2 causing the boot problems. I belive NOD32 is a very powerfull AV and I do like it but am stummped as to why the problem. I was ready to plunk down the Ol' Credit card today to purchase my NOD32v2 but am now hesitant as I do not want to have reoccuring problems after spending the hard earned dollars I had to con out of my wife for this AV :) Can someone offer some suggestions or opinions?
as I want my NOD32v2 soon.

EDIT : I am not getting any error promtps with this problem!!

Regards,
FireDancer

[Paul Wilders]

FireDancer,

This is an issue for the Eset staff. Since it's weekend, Jan most probably address your issue upcoming Monday.

regards.

paul

[Samaritan]

May I make a suggestion?

After installing Nod32 v2, my computer failed to restart to complete the installation.
In safemode I could scan for viruses, and a couple were mentioned, files were cleaned but some couldn't be cleaned until a restart.
Guess what, I still couldn't restart and those important "in Use" windows files couldn't be cleaned.

Suggestion:
Scan everything using the dos version, download it, unpack it and scan it in dos outside of windows.

This is what I did...

On a clean computer, I downloaded the dos version of Nod32 and unpacked it. I copied the unpacked nod32dos version files straight onto a cd which made it write protected.
I didn't know how to make a bootable cd, this would have started automatically, scanning in dos before windows was operating.

Anyway... with the resumed infected Windows running, I then copied these files from the cd onto the c:\ and they were still read only. I restarted the computer with a startup floppy disc and changed drives from A to C and ran c:\nod32dos.exe.

eg. When the Startup disk present you with the command prompt for the floppy drive A:\>
type this cd c:\ [enter]
C:\nod32dos.exe [enter]

It worked, and cleaned EVERY FILE including the kernel32.dll, this then allowed me to install Nod32 for windows finally uninfected.

Worth a crack I think.

[FireDancer]

Paul,

yes you are right and I am sure Jan/Eset will reply like they always do. Thanks for the responce
Regards,
FireDancer

Samaritain,

Thanks for the responce, In as much as you have givin me another alternitive I am not sure thats the problem. I am squeaky clean and NOD32 so far has ran flawlessly. This problem only seems to happen on a reboot and I get no Kernal errors.. or errors of any kind when it happens.

I use NOD32v2 along with TDS3, and a whole compilation of spayware software.. AdWare, SpyBot, SpywareBlaster and find nothing with each scan. I am pretty anal about not downloading junk onto my puter and dont allow alot to be stored. (Security Concious) ROFL :) maybe to concious but I am happy with that. I will keep your suggestion as it sounds you did well with it and I am very glad it worked for you :) I am also awaiting a responce from jan at Eset maybe he can throw a little light into our conversation?

Regards,
FireDancer

[jan]

Hi FireDancer,

I'd suggest you to try the Samaritan's advice too, if you don't mind.

Thx., :)

jan

[FireDancer]

Jan and Samaritain,

I purchased NOD32v2 2 days ago and d loaded software and immediatly took samaritains advise minus a few steps.
I unpacked all files to a CD as a fail safe for future problems. I installed in safe mode and have not had a problem with NOD32 I LOVE this AV :) I think if I have to I can run the set up samaritain explains above if I have a problem. Thanks for the advise all of you. And thanks you NOD for creating such a great AV software

Regards,
FireDancer ;D