View Full Version : How to obtain B3567?
pengquadrat
April 11th, 2006, 12:10 PM
I'm a registered owner of Acronis True Image 9.0 Home Upgrade (German).
When I go to "Available Updates for My Registered Products" I only get offered:
Last available update: build #2337, 2006-01-05.
Is the German version not ready yet?
Joachim
Acronis Support
April 12th, 2006, 05:52 AM
Hello Joachim,
Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).
I'm afraid that build #3567 for German version of Acronis True Image 9.0 Home has not been released yet. It will be released in the nearest future. I'm sorry but the exact time-frame for that is not decided yet.
Thank you.
--
Tatyana Tsyngaeva
pengquadrat
April 12th, 2006, 11:16 AM
Thanks for your reply.
Do I have a chance to get the English version with my German TI9 license?
... or to convert my license at all to English?
Joachim
Howard Kaikow
April 12th, 2006, 05:55 PM
-{ Quote: "Thanks for your reply.
Do I have a chance to get the English version with my German TI9 license?
... or to convert my license at all to English?
Joachim" }-
Is your OS English?
pengquadrat
April 12th, 2006, 08:29 PM
Yes, Win XP Professional, English.
Acronis Support
April 13th, 2006, 02:40 AM
Hello pengquadrat,
Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).
If you want to replace your German version of Acronis True Image 9.0 Home by English one, please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Please provide the information confirming your purchase of Acronis software (order number, e-mail, where did you purchase our product, etc.) and link to this thread. We will help you as soon as possible.
Thank you.
--
Tatyana Tsyngaeva
fulbrich
April 13th, 2006, 04:07 AM
Thanks for your hint.
It really makes sense to have a english version running, because fixes are earlier published for the english version.
Frank
pengquadrat
April 13th, 2006, 04:21 AM
Hello Tatyana,
thanks, I did as you suggested.
Joachim
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