No Sound??

[Cochise]

Me AGAIN,

I seem to be going from one small disaster to another!!!

Went to play a music disc in my Windows Media Player 9.

It would'nt play, No Sound.

Error messages: Error, Problem getting sound information, result code =0x8878000 the request failed because Direct Sound resources, such as the priority level,were already in use by another caller. Whatever that means????
Also in DXDIAG:- Test Direct sound, failure at Step 3, Direct Sound create, 0x88780078 (No Driver).
Error ID=0xC00D11BA, condition ID=0x00000000.

So there you have it Chaps and Chapesses, any ideas what I may have or have not done, I don't recall deleting anything. Do I need a Driver and if so, where from please.

Best Regards and TIA, Cochise. 8)

[Pieter_Arntz]

Hi Cochise,

Is it just that one disc, or do you get that error everytime?

Regards,

Pieter

[Detox]

hm I got no idea but if you check out www.oldversion.com you can try an older WinAMP and if that works then you know it's only WMP - to be honest I find WinAMP a lot nicer anyway - doesn;t try to spy on me and update itself, etc :-) If nothing else, it'll let ya play your discs till you figure out that WMP problem 8)

[Uguel707]

Hi Cochise!

here are some tips that may work for you

What you can try:

1. Open Media Player, Tools, Options, Devices. When the window pops up, double-click Speakers. Choose "Default Direct Sound Device" from the dropdown list and Apply.

2. Try re-installing WMP9 over itself

3. Make sure your drivers are updated

4. In case you have that feature, sometimes a system restoration can help.

And a link related to your problem:

http://www.annoyances.org/exec/forum/winxp/n1042332459

Bye,

Uguel

[Cochise]

Ladies first, thanks Uguel for your input, tried Winamp and everything else you kindly suggested except update Drivers, (don't really know where to go for that) I tried M$, didn't look like they did drivers, if they do, I couldn't find them. Had already Googled to Annoyances, it looked as tho' I wasn't alone with this problem but I didn't see any real answers. My OS is Win 98se so no Restore. Thanks again.

Sir Pieter,

Yep!, get the same error message with all music Cds. Programme Software install discs run Ok so it's not my CD Drive. Everything works AOK except no sound, sort of takes the edge off Pinball eh?

Still hoping for a miracle cure.

Byeee, Cochise. 8)

[Pieter_Arntz]

Hi Cochise,

You're not the only one, if that is any comfort:
http://thatforum.com/showthread.php?s=&threadid=4146
http://forums.techguy.org/t128310/s26a3e5aceae4fad78a0f5c82af74b3dc.html
http://www.tweaknetwork.net/forum/forum_posts.asp?TID=616&PN=1 <= possible solution
http://www.annoyances.org/exec/forum/win98/r1051953571

Regards,

Pieter

[Cochise]

Good evening Pieter,
yes, in my last message I said that it appeared I was not on my own after visiting Annoyances.

I will have a look at your "possible solution" in mo' but just checked on a Belarc I did a couple of weeks ago, it shows in Multimedia my sound thingy as:-
"QSound_SigmaTel Stac97 PCI Audio."
I have just run Belarc again and the above is not shown in Multimedia!! Could that possibly be the bit I need, have already been to M$.com and searched, got Zip! so I don't think it belongs to them, any ideas in your vast knowledge bank my friend

[Dan Perez]

Hey Cochise,

I'm a bit confused (lol)

When trying WinAmp you are still getting no sound?

Can you hear WAVs either outside or inside of MediaPlayer?

Thx,

Dan

[Dan Perez]

hmmm, you might also try (re)applying Directx

You can get the latest version here

http://download.microsoft.com/download/7/3/c/73cc71c0-13d9-4274-8d9c-33d8a528a396/dxwebsetup.exe

HTH,

Dan

[Dan Perez]

Lol,

I didn't catch your latest post, Cochise, til just now.

Definitely, if windows is not recognizing your sound card properly you will have problems hearing CDs :)

If you go to Device Manager is your sound card listed at all there (either by the make/model or as "generic")?

If not, you might want to go into safe mode and see if you can see it in Device manager there. If you can see it in Safe mode but not normal mode, the best thing to do is to remove it from Device Manager and reboot and let it autodetect.

HTH,

Dan

[Cochise]

Hi Everyone,
Downloaded Winamp, Still Zip my friends, went into Device manager Dan, under Audio just got yellow Question Mark, so obviously I am bereft of any Sound whatsoever. Off now to give DirectX a good bashing, don't go away.

Regards Cochise.

[Dan Perez]

Hey,

You still might want DirectX but the main thing is to address the yellow mark next to the soundcard. If you go to properties on it it should give some indication of what the issue is. Usually it will be

1. Resource Conflict

2. Corrupt Drivers

You want to make sure you have the drivers available on floppy or CD. As best I can tell from my searches, that device is usually embedded on a motherboard (or possibly also a PCI modem) so you might want to hunt down your CDs just in case.

If it is a device conflict we probably won't need to remove and reinstall the drivers. So let us know :)

[Cochise]

Hi Dan,
Looked at Device Man. properties for Audio, just said update Driver but in both instances it says driver not found, even let it have a go with my Disc in, nothing!! Starting to get a little brassed off now with the whole thing, I can't understand why I lost it in the first place, one minute I had sound the next I didn't, go figure?
Downloaded full update of DirectX (45 Minutes), didn't make any difference.
I'm now going back to Annoyances to see if there's anything there friends.

Cheers for now, Cochise.

[Dan Perez]

Hi Cochise,

Go ahead and go into safe mode and remove those devices from the Device manager. Also, look for additional phantom sound card entries there that were not visible in normal mode as they may interfere with the operation of the device in normal mode.

Once they are removed reboot into normal mode and it should detect and hopefully operate fine.

[Detox]

Quite a mystery this one (especially the cause) but Dan's last post really oughta fix any recognition problem.

[Cochise]

Hi All, I'm back,

Thanks Dan and Detox and everyone else for your kind input, tried the safe mode trick and removed Audio from Device Man, re-booted, message saying driver not found?? Sorry.

Popped along this morning to my little local IT shop, showed him what I appear to have missing:-
"QSound_SigmaTel Stac97 PCI Audio"
OR
"Avance AC97 Audio for Intel(R) Audio Controller"

Lo and Behold he said, Bring your Tower in and I will reload it from a disc, takes about Quarter of an hour!!??

Apparently, sometimes the Audio drops out of site for no particular reason.?????......

So what can I say, except thank you all so much for your efforts on my behalf.

Very Best Regards to you all, Cochise. 8) ;)

[Detox]

Wow, that is really odd... well at least to me and since I'm pretty n00bified... Maybe not strange lol

Seems it though; like the driver disappeared on its own... hmph! Maybe you oughta be sure and save a copy of that driver to a disk ;D

Anyway glad it worked.. and give Winamp a try anyway I like to convert people to the non-bloated no-spy stuff 8)

[Cochise]

Thanks Detox,
But guess what? this morning I fired up the OS to find that after the first few start up screens etc., I get 3 full windows of text about not being able to find some file in the Win.ini. Each page ends with -vnetsup.vxd, vredir.vxd and dfs.vxd respecively, followed by Press any key to continue, then a little window pops up with:-
"Unable to load the dynamic Link Library msnp 32dll.
The system cannot find the file specified, some or all
of the following feature is not available:-
Microsoft Network"
Once I click out of that everything works as normal (except my sound of course).

I really don't know why I bother sometimes, everyone tells me that Comps only do what you tell them but I'm beginning to wonder!!!

Anyway, the whole shebangs going to the mending Man on Tuesday cos I've had it.

Byeee for now Folks, Best regards, Cochise.

[Detox]

argh I hate to hear that - let us know what is found in the end anyway. I don't believe puters only do what you tell them either - sometimes they do decide to pull some garbage nobody's ever seen before, I've seen it!

[Cochise]

Hi Folks,
Just to keep everyone upto speed, Googled "Dynamic Link Library msnp32dll" it took me to several Sites, one being microsoft Support, which covered in great detail the probs I was having......carried out all the Resolutions to the letter......not one of 'em worked?????......tried some of the other sites.....they didn't work either.

I did find a Site that has every File there ready to d/l:-
www.groovyweb.uklinux.net - that gets you to www.how-to.tk but it is loaded with rubbish and ads as well!! so I didn't bother.

So my very nice mending man on Tuesday seems to be still on the cards.

Byeee, Cochise. 8) (Still Cool an' smilin' tho')

[Cochise]

Hi again,

Would any of you kind people now where I might find:-

"Windows Audio Service" and set to Auto and Running on my Comp please. I have reason to believe that this could help with my sound prob.

Best Regards, Cochise. 8)

[Pieter_Arntz]

Hi Cochise,

Start > Run > services.msc > Scroll down to the W > rightclick Windows Audio Service > choose properties > on the General tab choose Automatic as the Startuptype.

Regards,

Pieter

[Cochise]

Hello Pieter,
Your going to have to start replying faster than this (LOL)

Tried that, get a message:- "Cannot find the file "Services.msc" (or one of it's components), make sure path and file name are correct and that all required libraries are available". ????

Am I in trouble or what?

Cheers, Cochise, 8)

[Pieter_Arntz]

No, I just remembered you don´t have Win2k or XP, right?

No use looking for services then either, I´m afraid.

Regards,

Pieter

[Cochise]

DOH!!!

Why didn't I think of that?

Thanks anywho Pieter.

Best Regards. Cochise. 8) ;)

[controler]

It sounded to me like two media players were trying to use the file at the same time.

Next I would go get the drivers from either the motherboard manufacturer or the sound card maker. then remove from Dev Man and reinstall. Did the computer shop mention a new BIOS?
And was your sound card part of the motherboard or an add-on?

con

[Cochise]

Sorry Controler,

Your talking to a seventy year old Computer sem-illiterate here. (LOL)

Two Media Players?.....Drivers from Mobo and Sound Card manufacturers?......I'm not going to Comp shop 'til to-morrow.....so don't know about BIOS!!!

I don't know if my sound card is part of the Mobo or an add-on......I'm not helping much am I Dad? :-\

I think I had better give it best until the morrow and see what the Man has to say.

Best Regards Cochise, 8)

[controler]

Hello

Can you right click on the media file you wish to play and select a different player other than MS media player? In other words, do you have more then one media player on your comuter?
Did yo8 have this problem after installing the new version media player? 9.0
Did you install another peice of software that started the problem?
If you click on the file to open it(without closing the error box) and hit CTL-ALT-DEL, do you see any other players listed as processes?

[Rickster]

Sorry I never caught what OS you’re using, but in XP I had a similar problem. Mine came with a SoundBlaster sound card. Not saying it helps here, but my solution might contain a common thread toward a solution. I had to go to load/unload programs, uninstall SB Live, re-load off CD. Went to control panel > Sounds & Audio Devices – Volume tab > Advanced – select a speaker layout, then > Sounds tab – set to Windows Default, then Audio tab > Sound Playback Default Device - set to SB Live Wave Device, then Voice tab – Voice Playback Device – set to same, then Hardware tab > set to HL-DT-ST CD-RW GCE8160B.

It assumes your OS has what it requires internally to interface with your sound card. Not much and your OS likely has nothing in common, but felt it would be remiss not to speak up.

Good Luck and Best Regards, Rickster

[Cochise]

Cochise Here,
Hurrah! I'm back in the saddle, complete with sound and all the rest of the missing gibbidge.

Sorry tho' folks I can't shed much light on the danged problem, my mending man said it appeared to be a glitch peculiar to Win 98se!!!!!......they just loaded all the nescessary files back in and that was that, it also had something to do with SoundMAXWDM whatever that is.

Still got one small problem, Shutdown freezes after clicking Re-start and I have to pull the plug and re-boot also getting screen freeze now and again, something I've never suffered with before!!!! so God knows whats wrong now.

But apart from that I think you should all have medals like frying pans for the help you have tendered on my behalf. ;)

Very, Very Best Regards to you all, Cochise. 8) ;D

[Detox]

Hey great to hear it's working ;D

Just in time for my great PC failure lol

Anyway I stuck with win98se for the longest time but when it had some strange corruption I put 2k pro on my main machine and I really have loved it - until my little Mcaffee problem I'm having now.. But I think I blame mcaffee not win2k ;-)

We'll see after the holiday weekend - plan to take it in then.

[Cochise]

AAWWW! Man, Sorry to hear your on a bummer now mate. But in my limited knowledge one thing has always come up in conversations from numerous sources about McAffee and it's that most people wouldn't touch any of it with a Barge pole tied to two other Barge-poles, don't know if that helps you at all Detox LOL but it might explain a few things. Long live Win 98se. mind you I'am contemplating 2000.

I saw an article in one of my Mags that said "How to make your XP desk-top look like Win 98se???? Now there's a switch eh?

Anyway, the best of British with your Pute, I'm off to see why mine won't shut-down. What WOULD we do without our Computers!

Regards Cochise. 8)

[Detox]

Well - even through my devoted years of WIn98-ism my puter would only shut down properly 1 out of ten times or so... I as a big "WIN98" only due to privacy etc but I really think I learned that win2k is tops all around as far as being reliable, still independent, and able to effectively use all the resources of my other puter - not to mention it shuts down every time I say to ::)

Anyway it's a littel late for me not to touch Mcaffee but hopefully I will find out next week from the guys who built my mean machine just what happened. COulda been coincidence; I suppose.

[controler]

Try the new Mandrake Linux 9.2 RC1
it seems to work well and the open office will be included in the final.

I think XP seems more stable then 2K right now.

con

[TJ.]

Hi

New here.
I wanted to share an observation, with all, with reference to McAffee.

A few months back I downloaded a simple tool from there sit on trial basis.
I found the programmers had created a very "Intrusive" type of program. As a rule when I run across this type of company on the inter-net I delete and shy away from them, when I use the word intrusive what I am saying is it's like they moved into your house without your approval. Much like,
let us say spyware.

Bottom line, bad manners, bad management.