PDA

View Full Version : Acronis Partition Expert 2003 error- can't find modules...


mooses
April 8th, 2006, 01:24 AM
Hello.

Just redid the computer with a new mainboard and a new x64 CPU.

I added a new HD and thought I would chop it up with my Acronis Partition Expert 2003 that I just reinstalled and I get an error running it, "Cannot find the necessary Acronis PartitionExpert modules. Please reinstall Acronis PartitionExpert."

I DID reinstall it, I reinstalled it FRESH and then I did it three more times...

Any ideas as to what is causing this? This is also, installed on Windows XP 64 bit.

Acronis Support
April 8th, 2006, 12:42 PM
Hello mooses,

Thank you for choosing Acronis Partition and Disk Managing Software (http://www.acronis.com/homecomputing/products/diskdirector/).

Please try to do the following:
- Uninstall Acronis Partition Expert 2003;
- Download this utility (http://support.microsoft.com/kb/290301/en-us), install and run it;
- Select the Acronis product you are trying to install and hit Remove;
- Install the program once again.

If this does not help then please create Windows System Information as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317) and submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach the collected information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko