support for processguard

[gv02448]

Hi everybody,


I'm new in this forum, and became member to find a solution to a problem i've run into. I have been using processguard now for a longer period and never had any problems with it. But after buying O&O Defrag Pro i find the first product which i cannot get going. I also have Zonealarm Pro which is setup correct for the use of O&O Defrag. Did anyone had the same problem? Or does someone knows the reason for this?
The O&O package starts without a problem, but after that the window of O&O does not show any activity. all commands end up with a wait situation.

Before i forget to mention it i LOVE processguard, finaly something that gives ME control on what happens on my PC.:thumb:

Thanks in advance for any comment.


regards ben

[Paranoid2000]

Gv02448,

O&O Defrag may well need to be given a Protection entry in Process Guard, most likely to load drivers, to function. As long as you have the ProcGuard GUI running (it needs to be "Run As" Administrator, if you normally use a limited user), you can check the Alerts tab to see if PG has blocked any activity (and you have the option to receive a popup notification also).

[dom5885]

O&O Defrag needs access to the Internet before it will get past the initial window. You must set ZoneAlarm to allow O&O Defrag this access. If your worry is that O&O defrag will 'phone home', there is no need to worry... O&O Defrag requires this permission because it makes use of TCP/IP protocol.