slackware 10.2 and TrueImageServer9.1_d_en.i686

[cos2mih]

executed with --norpm option ... after "Compenents selection" i have this error "Cannot read rpm config file /tmp/rpmrc: (no error)" ... and after that setup just exit

i have not errors in any log file of system

thanks

[Acronis Support]

Hello cos2mih,

Thank you for your interest in Acronis Linux Server Disk Backup Software (http://www.acronis.com/enterprise/products/ATISLin/).

First of all, please make sure that you are running the program under the Root account.

Please also run the following command:

strace -o log -fF ./TrueImageServer9.1_d_en.i686

Please collect the created log file.

Please submit a request for technical support (http://www.acronis.com/enterprise/company/contacts/request/?t=2) with the subject indicating that you wish to contact Marian Fadeeva. Attach the collected file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko

[eugene777]

I got exactly the same error with Gentoo.
trueimage-setup.log says:
glibc version is: 2.4
Installing package dkms-2.0.4
Cannot read rpm config file /tmp/rpmrc: (no error)

[Acronis Support]

Hello eugene777,

Thank you for your interest in Acronis Linux Server Disk Backup Software (http://www.acronis.com/enterprise/products/ATISLin/).

Please follow the instructions from my previous post and send us the collected log file. We will certainly analyze the issue and provide you with a possible solution.

Thank you.
--
Kirill Omelchenko