View Full Version : I dont' know if this is the right place to ask, but here goes
August 14th, 2003, 07:04 PM
I was looking at my receipt email from Eset and realized that my email is different now. Do I need to update it with them, and if so, how do I go about doing that?
August 14th, 2003, 08:24 PM
Yes, you need to update it. According to the F&Q:
"My e-mail address has changed. Does Eset need to know about it?
We recommend you to provide us with your new e-mail address due to our automatic account management system. Renewal notifications are sent 1 week before the expiration of the license term to the client's e-mail address on file. You can only get the notification if a correct address is on file".
There is nothing to indicate the proper procedure though for doing this. I would assume you would send an email to the reseller from whom you purchased NOD32.
August 14th, 2003, 08:47 PM
I found a phone number on the website and I called them. They said to send an email to firstname.lastname@example.org and include my username and let them know the new email. So, that is what I done.
August 16th, 2003, 09:01 AM
Sooners, huh!! Good football in Oklahoma. :)
I'm glad you found the right address to send the change to. That address should be put in the NOD32 F&Q.
August 16th, 2003, 10:29 AM
Yeah, I couldn't figure out what to do, so I just called them and they told me what to do.
Sooners??? You betcha!!! In fact, I am going today to watch the last scrimmage before they close the practices to get ready for the season opener in 2 weeks. Bout a 3 hour trip, but it is worth it.
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