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View Full Version : IMON - Outlook Express -> ERROR when trying to send digitally signed email


pia_luigi
March 9th, 2006, 07:29 AM
Hi all.

I wonder if anybody has the same problem.

PROBLEM:
After installing NOD32 v2.51.20 I can't send digitally signed emails from Outlook Express. The result is an Outlook Express internal error message.
http://home.pia.si/anonymous/luigi/NOD32_signedEmail_error.gif


I found out that the problem is in module IMON - POP3. The only thing that helps, is turning OFF POP3 checking. But with that you get antivirus software that does not check you emails - what's the point than.
I even try setting the compatibility in POP3 checking to LOW and it didn't help.

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ESET, if you're reading this. My company purchased 10 licences. If this thing doesn't get resolved we will request a refund because of a malfunctioning product.
Our local NOD32 support doesn't have a clue what's wrong and sugested using Outlook instead. Not an elegant solution - and a pricey one. Not an option!

NOD32 user
March 9th, 2006, 11:09 AM
I for one think that this is odd because IMON checks HTTP and POP3 - aren't you using SMTP to send with?
IMON normally only checks incoming emails.

pia_luigi
March 9th, 2006, 02:36 PM
{QUOTE-> I for one think that this is odd because IMON checks HTTP and POP3 - aren't you using SMTP to send with?
IMON normally only checks incoming emails. <-QUOTE}

That gave me an idea. I have uninstalled NOD32 and the problems persisted. Hmm, definitly something wrong with the Outlook itself.

SOLUTION:
Remove the certificate you are using for signing emails and then install it again. Be sure to select HIGH level of security during the installation!!! I don't know wheather the problem was that previosly I had only MEDIUM level of security or it was just a random glitch. I definitly know one thing. Siging went off during the first installation of NOD32. Like installation of NOD itself broke something in Outlook Express.

Thanks for the tip anyway.