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Doubleyoujay
March 5th, 2006, 06:51 AM
Any help or suggestions please. PC is hanging on boot up. Blue screen. On reset PC boots up correctly. Thanks
snowbound
March 5th, 2006, 06:56 AM
Just for reference what is your O/S please?



snowbound
Doubleyoujay
March 5th, 2006, 07:27 AM
XP home
starfish_001
March 5th, 2006, 07:44 AM
Can you give more details
- what has been changed?
- have you tried last known good
- have you tried safe mode

What is the stop error?
Doubleyoujay
March 5th, 2006, 08:24 AM
Problem initially started last week when the PC wouldnt boot up first time. I had to reset it to start it correctly. Tried Restore but restore wont work as well now. Get an error to do with smc.exe. Tried various ways of fixing it but as I said earlier it now hangs on starting. Tried uninstalling a couple of programmes that I have recently installed but problem still here.
Mrkvonic
March 5th, 2006, 08:50 AM
Hello,
Is your smc.exe part of Sygate firewall? Do you use two firewalls?
Could you try to remember what happened the first time it would not boot?
Accuracy is critical in trying to solve these kinds of problems.
Mrk
starfish_001
March 5th, 2006, 09:37 AM
What is the stop error? Can you get into safe mode?
Doubleyoujay
March 5th, 2006, 10:01 AM
I am running Sygate Firewall Pro alone. The first time the problem cropped up was when it just gave a blue screen on start up. When I reset it it booted up correctly. I am not too sure about Safe mode. Think it may be above my comprehension of Pcs
Doubleyoujay
March 5th, 2006, 10:04 AM
The error says the VNC server failed to start due to the following error. The system cannot find the path specified. Does this give any ideas? Thank you.
starfish_001
March 5th, 2006, 10:21 AM
Yes - not sure why VNC would cause this problem

Reboot the pc when the screen with the menu with with xp home comes up - white text back background - about 10-30 seconds after power on

press f8
select safemode
Should boot up slowly -


go to the start button in safe mode and choose run - type msconfig - look at the startup entries - remove vnc from the startup group

If is is a service you could disable from this tool as well

or just unistall VNC - VNC is a remote admin tool you can always reinstall.