Problem with Partition Personal 2003

[vmorley]

Hi

I was given a trial version of your Partition Personal 2003 (Build) to try. I installed it on my XP machine. I then connected the hard drive from my Libbretto via the ide to usb converter. I created a partition but somehow your software made the new partition the primary partition and now when I reinstall the hard drive into my Libretto it will not boot as it can not see my system drive. Your trial version seems only to let one "Create" "Increase" or "Copy" a partition. Therefore I can not delete the partition I created to restore the status quo. Help.

[Acronis Support]

Hello vmorley,

Thank you for your interest in Acronis Software (http://www.acronis.com/homecomputing/products/).

Please create Acronis Report in the way described below:

- Download and run Acronis Report Utility (http://www.acronis.com/files/support/AcronisReport.exe);
- Select the "Create Bootable Floppy" option;
- Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
- Boot the computer from this diskette and wait for report creation process to finish;
- Collect the report file from the floppy.

Please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach the collected report.txt file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko