GRUB Hangs with CentOS 4.2

[ctduffy]

I have a clean install of CentOS, V4.2 on a second non-RAID disk drive. Although Disk Suite sees ALL of the Linux mount points and linux rescue can view all files including grub.conf, Acronis boot selector can't find the OS - pretty lame.

The grub loader is in the beginning of the second disk drive where it should be.

Is there some trick to get Acronis OS Selector to find new operating systems? I am very stumped.

Here is what the grub.conf file looks like:

# boot=/dev/sdc1
default=0
timeout=5
splashimage=(hd2,0)/grub/splash.xpm.gz
hiddenmenu
title CentOS-4 i386 (2.6.9-22.ELsmp)
root (hd2,0)
kernel /vmlinuz-2.6.9-22.ELsmp ro root=LABEL=/ rhgb quiet
initrd /initrd-2.9.22.ELsmp.img
title CentOS-4 i386 (2.6.9-22.EL)
root (hd2,0)
kernel /vmlinuz-2.6.9-22.EL ro root=LABEL=/ rhgb quiet
initrd /initrd-2.9.22.EL.img

Thanks,
Charlie

[Acronis Support]

Hello Charlie,

Thank you for choosing Acronis Partition and Disk Managing Software (http://www.acronis.com/homecomputing/products/diskdirector/).

Please try to use the OS Detection Wizard to detect this operating system.

Please take look at this FAQ article (http://www.acronis.com/homecomputing/products/diskdirector/faq.html#n34). It tells where to install the GRUB loader if you already have Acronis OS Selector installed.

Please create Acronis Report in the way described below:

- Download and run Acronis Report Utility (http://www.acronis.com/files/support/AcronisReport.exe);
- Select the "Create Bootable Floppy" option;
- Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
- Boot the computer from this diskette and wait for report creation process to finish;
- Collect the report file from the floppy.

Please create an account (http://www.acronis.com/homecomputing/my/registration/), then log in (http://www.acronis.com/homecomputing/my/) and submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach the collected report.txt file to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko

[ctduffy]

From my experience, if you get this product to work - you are very fortunate. Getting refund information is also very challenging. :( I have used System Commander in the past and had terrific results with multi-boot. Their support back then was phenominal and seldom had to be used since the product worked right out of the box. I hope the current company is as good as it was back then.

Good Luck to others using this product. The Acronis disk partitioning feature does work quite well from my experience so it is OK for that task.