buttoni
February 12th, 2006, 12:02 PM
Thought I'd pass this info along to all you NetFlix subscribers, in case it is news to you. Interesting CNN article about the company's woes.
I have had a gift subscription to NetFlix since January 1st. Christmas gift from my brother. At first, the turnaround was two days on the DVD's. Now it's a week. Apparently my 13 DVD rentals so far have already gotten me labeled as a heavy renter! My DVD's come out of Austin, TX and I only live an hour north of there. I know now it's not the US Postal Service's problem. In that short period of time, two DVD's shipped to me, per their screen, never arrived. I notified them and requested replacements. Emailed them re my concerns. Two pieces of lost mail for the same address in only 40 days is statistically HIGHLY unlikely! FYI, they freeze accounts if you rreport too many "never arrived" DVD's! Looks like they can do just about whatever they want to with their subscribers accounts!!!!!!!!!
Then my husband found this article yesterday on one of his favorite forums: Interesting. In future, Netflix could be looking at additional class action suits for deceptive advertising, at the very least, internet fraud at the very worst.
http://www.cnn.com/2006/US/02/10/netflix.renters.ap/index.html
I have had a gift subscription to NetFlix since January 1st. Christmas gift from my brother. At first, the turnaround was two days on the DVD's. Now it's a week. Apparently my 13 DVD rentals so far have already gotten me labeled as a heavy renter! My DVD's come out of Austin, TX and I only live an hour north of there. I know now it's not the US Postal Service's problem. In that short period of time, two DVD's shipped to me, per their screen, never arrived. I notified them and requested replacements. Emailed them re my concerns. Two pieces of lost mail for the same address in only 40 days is statistically HIGHLY unlikely! FYI, they freeze accounts if you rreport too many "never arrived" DVD's! Looks like they can do just about whatever they want to with their subscribers accounts!!!!!!!!!
Then my husband found this article yesterday on one of his favorite forums: Interesting. In future, Netflix could be looking at additional class action suits for deceptive advertising, at the very least, internet fraud at the very worst.
http://www.cnn.com/2006/US/02/10/netflix.renters.ap/index.html