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View Full Version : Cloning boot drive hangs at 90%


jwhit
February 12th, 2006, 12:04 AM
I'm cloning the original 120gig drive on my Dell Dimension 4550 to a new 250gig WD Caviar. Everyhing went as expected until it has hung at 90% for over an hour and a half. Please help!!!

Acronis Support
February 12th, 2006, 10:45 AM
Hello jwhit,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please make sure that you use the latest build of the respective version of Acronis True Image which is available at: http://www.acronis.com/homecomputing/support/updates/

To get access to updates you should create an account at:
http://www.acronis.com/homecomputing/my/
then log in and use your serial number to register your software.

Please check each partition of your hard drives by Windows utility:

- For Windows 9x please use Windows menu Start\Run
then enter the command "scandskw" and test all drives;

- For Windows XP please use Windows menu Start\Run, then enter the command
"chkdsk c: /r" "chkdsk d: /r" for every partition of your hard drives.

Please note that you will need to reboot your computer in order to scan the system partition.

Please create the bootable rescue media with Acronis True Image, boot your computer from it and try to clone your hard drive in rescue mode.

If the problem still persists, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317).

Please keep both source and destination hard drives connected while creating Acronis Report.

Please create an account (http://www.acronis.com/homecomputing/my/registration/), then log in (http://www.acronis.com/homecomputing/my/) and submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva

jwhit
February 12th, 2006, 01:21 PM
Actually, I just shut it down and rebooted and it cloned it perfecly. It all seems to be working perfectly.....thanks!