trial user

[jldefoa]

I used TI9 to clone my 40 GB notebook HD onto a new 60 GB HD. It didn't work when I tried to adjust the new drive's partitions manually ("worked" all day - 7+ hours while I was busy doing other things!) but did NOTHING.

So, I tried the other method, which copied the existing drive and left unused space at the end. That seemed to work, except it clobbered my LILO, so when I swapped the new drive from the USB enclosure into the notebook itself, all I got at boot up was L 99 99 99 99 99 99 (etc.).

When I examined the drives using Partition Magic, it reports the new drive's "C:" partition is 14,566.8 MB, while the original is 14,566.7! I suspect that 0.1 MB difference has thrown off the geometry for LILO. So much for a sector by sector copy!

This is hardly what I'd call success.

I'm about ready to just boot into a Linux shell, us dd to copy it, and tell others to avoid the hassle of using TI.

Lance De Foa

[Acronis Support]

Hello jldefoa,

Thank you for your interest in Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please be aware that the data is not being placed to the exactly same sectors during the disk cloning process and so you will have to re-activate LILO (on the destination hard drive) after the disk cloning process is finished.

As for the other two issues you reported, please provide us with the following information:

- What build number of the free trial version of Acronis True Image 9.0 do you use?

You can find the full version name and build number by going to Help -> About... menu in the main program window.

- Boot into Windows from the original hard drive and create Acronis Report as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317);

- Boot into Windows from the new hard drive and create Acronis Report as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317) once more;

- Rename the reports created to report_original.txt and report_new.txt accordingly;

- Describe actions taken during the disk cloning process with manual partitioning (unsuccessful one) step-by-step;

Please submit a request for technical support using Ask a question before you purchase Acronis software (http://www.acronis.com/enterprise/support/) link. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution as soon as possible.

Thank you.
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Alexey Popov