TRue Image Server on Silicon Image SIL0680

[dinjal546]

Hello,
Does the latest builds support the Silicon Image SIL0680 i.e
does the boot CD contain drivers for Silicon Image SIL0680.

Thanks,

Dinesh

[Acronis Support]

Hello Dinesh,

Thank you for choosing Acronis Server Disk Backup Software (http://www.acronis.com/enterprise/products/ATISWin/).

When Acronis True Image 8.0 Server for Windows is running under Windows, then it works with all the hard disk drivers detected by the operating system. If Acronis True Image 8.0Server for Windows is running in rescue mode (e.g. to restore the system partition), then the following RAID controllers are supported:

- P-ATA (IDE) RAID controllers (Promise, Highpoint)
- All levels (RAID 0,1,2,3,4,5) of most of SCSI RAID controllers (Adaptec, Dell, LSI and others)
- SATA RAID controllers (Highpoint, Intel, Promise, Silicon Image)

Some RAID controllers may be supported as well (the ones that have not been tested yet) and the others will be supported with the future updates.

If you already have Acronis True Image 8.0 Server for Window then please download the latest build (1018) of Acronis True Image 8.0 Server for Windows which is available in the Product Updates section (http://www.acronis.com/enterprise/my/updates/) of our web-site.

If you do not have Acronis True Image 8.0 Server for Windows, please download and install Acronis True Image 8.0 Server for Windows trial version (http://www.acronis.com/enterprise/download/ATISWin/)

Please create the bootable rescue CD with the latest build and try to create an image.

If your RAID is not detected in rescue mode properly, please boot your computer from the Acronis True Image rescue disc and press F11 key when the selection screen appears. After you get the "Linux kernel command line" prompt, please modify it in the following way:

quiet acpi=off noapic and click on the OK button.

If that doesn't help, please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317).

Please create an account (http://www.acronis.com/enterprise/my/registration/), then log in (http://www.acronis.com/enterprise/my/) and submit a request for technical support (http://www.acronis.com/enterprise/my/support/). Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Tatyana Tsyngaeva