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FireDancer
July 28th, 2003, 01:53 AM
Hey All,

Can any one tell me why I am getting this annoying pop up everytime I close TDS and WormGuard. At present I have no spyware/adware viruses and or trojans on my puter it's squeaky clean but TDS and Worm are trial versions.. Wanted to try them out after reading all the raves!!!!! :P The programs seem to be doing thier jobs and running smooth!!! 8) If ya can help I would greatly appreciate it ;)

Regards,
FireDancer

Mr.Blaze
July 28th, 2003, 02:26 AM
ARE YOU ON WINDOWS XP?

Pieter_Arntz
July 28th, 2003, 02:34 AM
Hi Firedancer,

Could you hit the "Details" button the next time you get that message, and let us know what it says.
Normally they would reveal the program that's doing the crashing and the module that is "causing" it to do so.

Regards,

Pieter

FireDancer
July 28th, 2003, 02:37 AM
you are so right I amvery tired LOL ill open it again and look for ya

Firedancer

FireDancer
July 28th, 2003, 02:43 AM
Pieter,

This is what I found hope ya can help

TDS-3 caused an invalid page fault in
module KERNEL32.DLL at 0167:bff9db61.
Registers:
EAX=c00309c4 CS=0167 EIP=bff9db61 EFLGS=00010212
EBX=0089fe20 SS=016f ESP=0079ff2c EBP=007a01c8
ECX=00000000 DS=016f ESI=00000000 FS=3a87
EDX=bff76855 ES=016f EDI=66019870 GS=0000
Bytes at CS:EIP:
53 8b 15 e4 9c fc bf 56 89 4d e4 57 89 4d dc 89
Stack dump:

regards
FireDancer

Pieter_Arntz
July 28th, 2003, 03:05 AM
Hi FireDancer,

Could you check if you have the required system files:

http://www.wilderssecurity.com/showthread.php?t=2906

Regards,

Pieter

FireDancer
July 28th, 2003, 11:21 AM
Hi Pieter,

Well the new day is off to a not so good start..
I followed your link from last post and checked
to see if I had proper files.

OS Win98 SE

I followed al the instructions givin. I first ran the RUNTIME
UPDATE (sercive pack 5) and I still had the same problem.

I then downloaded all the givin file updates in zip form adn extracted them to C:\Windows\System all overwrote fine except for 2 the MSVBVM60 and the MSVCRT files would not overwrite. I get this same message for both files.. regardless original problem still exsists.

Best Regards,
FireDancer

Dan Perez
July 28th, 2003, 11:24 AM
Hi FireDancer,

To get around this last issue, you should boot up in SafeMode (preferably command-prompt only if you are comfortable with DOS commands).

Please let us know how this works out.

Thanks,

Dan

Jooske
July 28th, 2003, 11:31 AM
Which version of the MSVBVM60 do you have now?
I have version 6.00.9237.
Is the error still the kernel*.dll ?
I had it long ago with some other program and i just repaired/updated my IE6.0 which seems to have helped too in placing the most actual files.
You might like to first do such a repair in the Control panel > software > click once on the ms internet explorer after which on the popup you choose for repair, reboot and see if that helps.
Can you give that a try?
If still not i would like you to get Faber Toys at www.faberbox.com , a free tool, just install and fire it up and in the upper window of it get the TDS and in the bottom window you'll see all files and dependecies for that; this last window you can easily save and paste in a message here. Please make it TXT format for readability. It gives in one overview the files versions so easy to see if there is anything.

FireDancer
July 28th, 2003, 11:46 AM
Jooske,

I have version 6.00 8964 running at this time.
In answer to your second question yes it is the kernel problem still. I will follow your instructions and be back to you in just a bit.

Thanks So Much,
FireDancer

Jooske
July 28th, 2003, 12:00 PM
That MSVBVM60 version should be very ok! So don't worry for that one. As you said you got the vbruntimes first.
Fingers crossed.

FireDancer
July 28th, 2003, 12:22 PM
Hi Jooske,

Ok went to the link you posted and d loaded Faber
this is what I was able to come up with.. hope you can help ;D

Regards
FireDancerFile generated by Faber Toys (Version 2.4 - Build 216)
Date: Monday, July 28, 2003 - 11:17:08 AM
Program created by Faber
--------------------------------------------------------------------------------

Dependencies of TDS-3.EXE - 6 Threads - Priority: Normal
TDS-3 Professional
Version 3.20
(C:\PROGRAM FILES\TDS3\TDS-3.EXE)
--------------------------------------------------------------------------------

49 Modules loaded by TDS-3.EXE
-----------------------------------------------------------------------------------------------------------------------------------------------------------
Name Date Size ActiveX Version Description
-----------------------------------------------------------------------------------------------------------------------------------------------------------
C:\WINDOWS\SYSTEM\ADVAPI32.DLL 4/23/99 64 KB No 4.80.1675 Win32 ADVAPI32 core component
C:\PROGRAM FILES\TDS3\ADVSCAN.DLL 6/9/03 33 KB No
C:\WINDOWS\MSAGENT\AGENTCTL.DLL 9/15/98 160.1 KB Yes 2.00.0.2115 Microsoft Agent Control
C:\WINDOWS\MSAGENT\AGENTMPX.DLL 9/15/98 60.1 KB Yes 2.00.0.2115 Microsoft Agent Custom Marshaling Proxy DLL
C:\WINDOWS\SYSTEM\ASYCFILT.DLL 9/23/99 144.3 KB No 2.40.4277 Microsoft OLE 2.40 for Windows NT(TM) and Windows 95(TM) Operating Systems
C:\WINDOWS\SYSTEM\COMCTL32.DLL 8/29/02 535.8 KB No 5.81 Common Controls Library
C:\WINDOWS\SYSTEM\COMDLG32.DLL 4/23/99 172 KB No 4.72.3510.2300 Common Dialogs DLL
C:\WINDOWS\SYSTEM\CRYPT32.DLL 9/12/02 363.8 KB No 5.131.1878.12 Crypto API32
C:\PROGRAM FILES\TDS3\DCSFPS.DLL 3/27/02 18 KB No
C:\PROGRAM FILES\TDS3\DCSMEM9X.DLL 9/27/00 9 KB No
C:\WINDOWS\SYSTEM\GDI32.DLL 4/23/99 152 KB No 4.10.1998 Win32 GDI core component
C:\WINDOWS\SYSTEM\IMON.DLL 7/27/03 172 KB No
C:\WINDOWS\SYSTEM\KERNEL32.DLL 4/23/99 460 KB No 4.10.2222 Win32 Kernel core component
C:\WINDOWS\SYSTEM\MFC42.DLL 4/23/99 972.1 KB Yes 6.00.8447.0 MFCDLL Shared Library - Retail Version
C:\WINDOWS\SYSTEM\MSAFD.DLL 4/23/99 44 KB No 4.10.1998 Microsoft Windows Sockets 2.0 Service Provider
C:\WINDOWS\SYSTEM\MSCOMCTL.OCX 5/22/00 1.0 MB Yes 6.00.8862 Windows Common Controls ActiveX Control DLL
C:\WINDOWS\SYSTEM\MSI.DLL 1/26/02 1.8 MB Yes 2.0.2600.2 Windows Installer
C:\WINDOWS\SYSTEM\MSOSS.DLL 4/23/99 148 KB No 5.131.1877.3 Microsoft Trust ASN APIs
C:\WINDOWS\SYSTEM\MSSCRIPT.OCX 7/22/02 104.0 KB Yes 1.0.0.7615 Microsoft (r) Script Control
C:\WINDOWS\SYSTEM\MSVBVM60.DLL 8/21/00 1.3 MB Yes 6.00.8964 Visual Basic Virtual Machine
C:\WINDOWS\SYSTEM\MSVCRT.DLL 10/9/02 284.1 KB No 6.10.8924.0 Microsoft (R) C Runtime Library
C:\WINDOWS\SYSTEM\MSVCRT20.DLL 4/23/99 268 KB No 2.11.000 Microsoft® C Runtime Library
C:\WINDOWS\SYSTEM\MSWINSCK.OCX 6/24/98 105.8 KB Yes 6.00.8169 Microsoft Winsock Control DLL
C:\WINDOWS\SYSTEM\MSWSOCK.DLL 4/23/99 84 KB No 4.10.2222 Microsoft WinSock Extension APIs
C:\WINDOWS\SYSTEM\MSWSOSP.DLL 4/23/99 44 KB No 4.10.2222 Microsoft Windows Sockets 2.0 Service Provider
C:\WINDOWS\SYSTEM\NTSVC.OCX 5/21/97 33.5 KB Yes 1, 0, 0, 1 NT Service Control Module
C:\WINDOWS\SYSTEM\OLE32.DLL 4/23/99 772 KB Yes 4.71.2900 Microsoft OLE for Windows and Windows NT
C:\WINDOWS\SYSTEM\OLEAUT32.DLL 7/6/03 908 KB Yes 2.40.4518
C:\WINDOWS\SYSTEM\OLEDLG.DLL 4/23/99 152 KB No 1.0 Microsoft Windows(TM) OLE 2.0 User Interface Support
C:\WINDOWS\SYSTEM\OLEPRO32.DLL 7/6/03 224 KB Yes 5.0.4518
C:\WINDOWS\SYSTEM\RAPILIB.DLL 4/23/99 28 KB No 5.00.1755.1 RSVP Libary 1.0 DLL
C:\WINDOWS\SYSTEM\RICHED32.DLL 5/7/98 170.3 KB No 4.00.993.4 Windows 95 Rich Text Edit Control
C:\WINDOWS\SYSTEM\RICHTX32.OCX 5/22/00 199.2 KB Yes 6.00.8804 RichTx32.OCX
C:\WINDOWS\SYSTEM\RPCRT4.DLL 4/23/99 332 KB Yes 4.71.2900 Remote Procedure Call DLL
C:\WINDOWS\SYSTEM\RSVPSP.DLL 4/23/99 40 KB No 5.00.1755.1 Microsoft Windows Rsvp 1.0 Service Provider
C:\WINDOWS\SYSTEM\SHELL32.DLL 12/6/01 1.3 MB No 4.72.3812.600 Windows Shell Common Dll
C:\WINDOWS\SYSTEM\SHLWAPI.DLL 8/29/02 386 KB No 6.00.2800.1106 Shell Light-weight Utility Library
C:\WINDOWS\SYSTEM\TABCTL32.OCX 5/22/00 204.7 KB Yes 6.00.8804 TABCTL32 OLE Control DLL
C:\PROGRAM FILES\TDS3\TDS3EXT.DLL 7/2/01 27 KB No
C:\PROGRAM FILES\TDS3\UNZIP.DLL 12/2/98 82.5 KB No 5.4 Info-ZIP's UnZip DLL for Win32
C:\WINDOWS\SYSTEM\USER32.DLL 4/21/00 54 KB No 4.10.2227 Win32 USER32 core component
C:\WINDOWS\SYSTEM\VBSCRIPT.DLL 7/6/03 452.1 KB Yes 5.6.0.7426 Microsoft (r) VBScript
C:\WINDOWS\SYSTEM\VERSION.DLL 4/23/99 24 KB No 4.10.1998 Win32 VERSION core component
C:\WORMGUARD\WGUARD.DLL 8/24/01 136 KB Yes 3.00 DiamondCS WormGuard Core Module
C:\WINDOWS\SYSTEM\WININET.DLL 8/29/02 572 KB No 6.00.2800.1106 Internet Extensions for Win32
C:\WINDOWS\SYSTEM\WS2_32.DLL 4/23/99 72 KB No 4.10.2222 Windows Socket 2.0 32-Bit DLL
C:\WINDOWS\SYSTEM\WS2HELP.DLL 4/23/99 24 KB No 4.10.1998 Windows Socket 2.0 Helper for Windows 98
C:\WINDOWS\SYSTEM\WSOCK32.DLL 7/6/03 40 KB No 4.10.1998 BSD Socket API for Windows
C:\WINDOWS\SYSTEM\XVOICE.DLL 1/12/99 191 KB Yes 4.0.4.2512 DirectSpeechSynthesis Module


MODULES NOT LISTED ABOVE
--------------------------------------------------------------------------------
C:\PROGRAM FILES\TDS3\TDS-3.EXE

Dan Perez
July 28th, 2003, 01:01 PM
Hi FireDancer,

Were you able to replace those last files within safe mode or command-prompt-only-mode? Even though some of the file versions may match it may be that the file is corrupt so it might be good to try replacing them in any case.

FireDancer
July 28th, 2003, 01:33 PM
Hi Dan,

No sir I didnt try as I am still a real green horn as far as puters go... I am comfortable with some Dos commands but not most. I wouldnt know how to start replaceing file within the Dos Promt :( I am ashamed to say! Anyways
if you have other suggestions or a link I can read up on
per your instructions I am always ready to learn... LOL
Determination can at times be one of my DownFualts as I
wil probably kill the puter just trying to learn!!! I worked so hard to attain through months of saving and the worst thing is the minute I picked it up from the shop and walked out with it
it was out of date ! :P ughh anyways I feel I still have a good system and will learn all this new stuff one way or another thanks so much for your responces... Wilders has been a real help from the get go and most of the replys have been paitent!!!!! :-X

Best Regards
FireDancer

Dan Perez
July 28th, 2003, 03:20 PM
Hey :)

Well, you should be able to replace those files while in safe mode. If you don't know how to get into safe mode, you need to restart your system from the Start menu and when it is coming back up while the black screen and test is still on the screen and before you see any GUI of windows you press F8 repeatedly until it comes to the boot menu, one of the options there will be Safe Mode.

{I hope I remembered that right, its been a while since I used Win9x :) }

DolfTraanberg
July 28th, 2003, 03:39 PM
SHFT F5 ? ?? ?

Pieter_Arntz
July 28th, 2003, 03:45 PM
How to start the computer in Safe mode. (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406)

HTH,

Pieter

FireDancer
July 28th, 2003, 04:23 PM
Hi All,

I mis spoke I know how to get to safe mode I gues I should of asked in more detail ... While in safe mode
do go ahead and unzip the files to C:\Windows\System
the same way I would while in Normal? And would it be advisable to shutdown all running apps like fire wall, AV and such while doing so?
Or can I run the update packet first in safe mode to see if that works?

FireDancer :)

DolfTraanberg
July 28th, 2003, 04:40 PM
I suppose NOTHING is running in save mode, you might not even have an Internet connection...
-{ Quote: "While in safe mode
do go ahead and unzip the files to C:\Windows\System" }-
yes (system32 ??)

Dolf

FireDancer
July 28th, 2003, 05:35 PM
Dolf,

Hope i read this right...

Unzip the required files and place them in your Windows\System directory for Windows 98 or WINNT\System32 if you have Windows NT - Windows XP may be installed to Windows, so put the files in Windows\System32. Always backup your originals. Please check your file version information first, and do not replace a file when the version you have is newer than the version here. These are the recommended minimum versions required. The recommended OS to use each file on is included.

Windows\System for win98 users and Winnt\System32 for WinNT.

Well anyways I ran in safe mode and ran the update packet but to no avail still same kernel crash so i will go back re run safe and unzip each file to C:\Windows\System individually and see if that fixxes it.
Got any ideas? :)

Best Regards,
FireDancer ;)

Jooske
July 28th, 2003, 05:38 PM
Running win98se myself --
to get into safe mode F8
sometimes it jumps through, for which i use an upstart diskette, if you have boot from diskette enabled.
But as you said all files were replaced except the msv...60.dll and the one you do have at the moment should be the right version..... but ok, go ahead replace it by unzipping/running it and maybe you like now first to unzip the required files zip and after the vbruntimes just in case a file could get overwritten. In fact you could first check the versions from the zip with what is on your system.
In such cases i rightclick such a zip and if i get a choice to "extract to" i click that one and after cancel so i get the overview what's in it and can check each file version with what is there.
I would really love if windows always would ask if i want to keep a newer file but it doesn't always.
Anyway, you can be sure the files from the site are ok and not corrupt nor infected, so you can replace as was adviced.
The files go automatically to their right places, although they should and for Win98 most will go to windows\system.

Did you try the IE repair in the meantime and reboot? For me it cured lots of times lot of problems, two minutes work and a reboot.
If that didn't work indeed replace those required files.
If still no luck you could run System File Check, but first do those steps you're intending to do.
If i'm not sure with that result, i occasionally go to the windows update site and from there do an IE repair install for which it downloads possible missing files. Saw it happening various times, although maybe those files were thrown out by later ms security patches and updates :) never know with that windows :)

We crossed posting.
SFC
In normal mode, start > run > type SFC
you will get an option to check all files, missing, corrupt, replaced......
If i'm not sure i ignore the finds, if i know i just replaced it like you did now with several files you can update those few.
If it speaks of missing or corrupt files it's another matter. Corrupt should be replaced from the windows cd-rom for instance, but missing can be caused by crashes or by uninstalls, hard to say.

Did you try if it also happens if you close something else like AVG or another thing? (temporary, just for trying)
Which firewall was there? No other errors like missing user.exe or gdi.... (dll or exe) ?
And you had uninstalled and reinstalled WG and TDS, did you?

Jooske
July 28th, 2003, 06:36 PM
You run NOD and AVG? Not together at the same time i suppose?
Did you have these same problems from the first start?
NOD32 v2 or 1?
Still looking at your system files versions comparing with mine; i see no dramas yet, but some ?? so i come back on that later.

FireDancer
July 28th, 2003, 07:19 PM
Hi Jooske,

I am trialing Nod32 version 2. I was running AVG and had no problems. I uninstalled AVG first and rebooted. Did not have any problems with TDS3 till I tryed to close it right after configuration.. to hold save configuration I then restarted TDS3 and got the Kernel error. I am also
trialing WG.

All 3 programs are trials at this time. I have not changed or alterd any files or programs befor installs I am currentlt running Kerio PFW and all seems to be running smooth with it.

I followed your instuctions "ALL of them" to a tee and to no avail I still get same kernel problem. I did run file checker and found one corrupt file in C:\Windows\System
setupx.dll and repaired it. I re ran file checker and came up clean.

And now I am seeing a problem with WG when closeing with the MSVBVM60 file. I un installed TDS3 and reinstalled. I ran configuration and then closed it and again got the kernel error. All other programs open run and close fine. He He He... Im not sure what to do anymore :) hopeing you can give more insight with the file I sent you. here is a screen shot of the error I recieved when closeing WG.

Awaiting a reply,
Regards,
FireDancer ;)

Jooske
July 28th, 2003, 07:50 PM
Still wrestling through the differences of our system files, as i see a lot i have newer and some you have and i not and others i have and you not, so it's lot of work to compare them.

I guess you did not take the most recent security updates and patches, the new virtual machine, directX and all those, which include various of the files which now seem to differ so much between our systems.

Don't know where the setupx.dll comes from? Now since that file is added you have the problem with the vbrun and WG first time? Sounds very suspicious!
Maybe you should just run that vbrun60sp5 exe again and see if WG still makes trouble.

But i see WG is running with TDS and that is very strange.
Did you install it in the same directory in stead of an own directory? Did not have the impression with the pathnames, so this is strange! Normally it runs completely invisible and should not even show up in this dependencies file unless you has it open for some reason!

Gavin - DiamondCS
July 28th, 2003, 11:14 PM
Yes Jooske has the answer to MSVBVM60 troubles, just install the VBRun50 SP6 distribution, this will copy the file for you, no hassles :)

http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/vbrun60sp5.exe

FireDancer
July 29th, 2003, 05:19 PM
Jooske and Diamond,

Hi to both,

I went to the link and updated for like the 3rd time and still no change I get a kernel error when closeing TDS3 and a MSVBVM60 when closeing WG >:( :-\ :'(

Best Regards,

FireDancer

Dan Perez
July 29th, 2003, 05:37 PM
Hi Firedancer,

You might want to look at (re-)applying all patches/updates from WindowsUpdate, including a reinstall and repatch of IE. I have seen that eliminate strange errors on a *large* number of occasions and, of course, it will help to ensure that your system is fully patched. Also, if you haven't already done so, you might want to stop all processes except Explorer and systray and then do a Defrag (which will force a scandisk if warranted)

Regards,

Dan

FireDancer
July 29th, 2003, 06:36 PM
Hi Dan,

Good Idea I will go and reinstall and patch IE and defrag... i did defrag not to long ago but will run again as i am seemingly running out of options and getting frustrated >:(.

let you know what the out come is thanks for the reply!

Best regards,

FireDancer 8)

Dan Perez
July 29th, 2003, 07:02 PM
Hey :)

Don't forget the OS patches ;)

...and yeah, I appreciate how frustrating something like this can be. Unfortunately, to my knowledge, no one else has reported an error like this before so we are "forced" to suspect something "wrong" with your system in some respect. I know that might sound questionable as you are apparently having no other issues with other programs but there is a pretty large population of TDS users that seem to be not encountering the issue you mention.

In any case, there are many things to be done before options run out ;D

Looking forward to your posting results on the success of *this* option 8)

Jooske
July 30th, 2003, 02:05 AM
Think i mentioned the patching / security updates and repair or reinstalling IE via the update site as well as reinstalling the vbrun6sp5 several messages ago as i mentioned in general several of your system files are older then mine?
Thought you had done those recommendations in the meantime!
They are not just easy to do and not only for TDS/WG/PE but for better functioning and security of your whole system!
Remember whem you do such things, to close your antivirus.
For the defrag you might like to do that in safe mode, to make sure all is closed which is not necessary or could block things.
Also when doing a repair install or any install --so also from the windows update site-- make sure always the AV is closed.
I would recommend to start with the scandisk/defrag first, btw, before doing any update.
If after all these steps the problem persists unexpectedly then come with a new Faber output. And there are more things in our arsenal like looking into your startup programs etc.

Windows makes it really complicated to see which file is newer! Look at this for instance
your file C:\WINDOWS\SYSTEM\ASYCFILT.DLL 9/23/99 144.3 KB 2.40.4277
mine is newer 15-02-2002 / 184kb / 2.40.4518
and this one
C:\WINDOWS\SYSTEM\MSCOMCTL.OCX 5/22/00 1.0 MB 6.00.8862
mine is newer 6-6-2002 1,0 MB 6.01.9545
And now this one:
yours C:\WINDOWS\SYSTEM\MSVBVM60.DLL 8/21/00 1.3 MB 6.00.8964
mine hard to say which is newer here 9-12-1998 1,3 MB 6.00.9237
yours C:\WINDOWS\SYSTEM\TABCTL32.OCX 5/22/00 204.7 KB 6.00.8804
mine is newer 6-12-2000 204,7 KB 6.00.9043
which convinced me you did not update,
and here such another questionmark:
yours C:\WINDOWS\SYSTEM\VBSCRIPT.DLL 7/6/03 452.1 KB 5.6.0.7426
mine 14-1-2003 392 KB Ja 5.6.0.8515
(i recently reinstalled the Windows Script 5.6 another time as it has an updated version, but you see it did not change the production date!)
yours C:\WINDOWS\SYSTEM\WS2_32.DLL 4/23/99 72 KB 4.10.2222
mine 8-6-2000 68 KB 4.90.3000
etc, these are but a few examples, so we can if necessary look again once you finished updating, including the new virtual machine, directX, all the site gives you.

FireDancer
July 30th, 2003, 06:28 PM
Hi Jooske,

Well after a long fight with the computer and running all kinds of checks, getting updates, repairing IE and multitudes of other things I decided to re format ....
(ewww the dreaded FDISK) ;D. Reinstalled windows
got all critical updates and such... I seem to be running smoothly!!!! ;) Please dont fight that last scan I sent you with Faber Tools as I know you have worked hard on it!! (THANKS BTW!!) but I figured if anything was wrong it was at my end and not with TDS3 or WG.

I have got my Firewall(Kerio 2.1.5) back up and running with NOD32(trial version) and both are working great.
I am now gonna go get a new down load of TDS3 and WG with the update package and try again. All should go well with fresh install of Win98SE :) I will post back
with good news hopefully ;). Thanks for all your hard work.. also I will re install faber and get a new print out for you to look at to compare if you like. Be back later!!!

Best Regards,
FireDancer

FireDancer
July 31st, 2003, 02:28 PM
Hi all,


After a clean install and updates all is working very well
thanks for all the hard work and effort ;D


Best Regards,
FireDancer

Jooske
July 31st, 2003, 02:49 PM
So, that sounds great! So you're just in time to have today's wonderfull radius3 update 27000 references and 9000 primaries, which is really amazing. and your system running all clean and smooth, what more can we all wish?
Did you try a full system scan already and got nice results with that (all clean i hope)

FireDancer
July 31st, 2003, 10:46 PM
Jooske,


Gonna go update allthough have to do a manual since not registerd yet but YES!!! all clean and going to run first scan in a bit will post back :)

Very Best Regards,

FireDancer ;)