Boot Agent not getting an IP

[jporter]

When I use the Snap Deploy Boot Cd, It does not get an IP from DHCP. The computer gets one fine in XP and PXE. Anyway to set this manually?

[Acronis Support]

Hello jporter,

Thank you for choosing Acronis Complete System Deployment Software (http://www.acronis.com/enterprise/products/snapdeploy/).

IP address can be specified by doing the following:

- Boot from Acronis Snap Deploy Agent bootable CD;
- Once you get the menu where you are prompted to select which component to launch (Acronis Snap Deploy Agent, Windows etc.) press F11
- After getting the parameters window where there is the "quiet" parameter already specified, please add the ip-adress at the end of the string:

quiet ip=xxx.xxx.xxx.xxx

- Press OK and select the Acronis Snap Deploy Agent component.

After Acronis Snap Deploy starts it should receive the IP-adress you have specified.

Thank you.
--
Kirill Omelchenko

[jporter]

Thank you, that worked great. I deployed on two different desktops and one laptop so far.

[Acronis Support]

Hello jporter,

I'm glad to hear that your question has been answered.

If you have any further questions please feel free to ask.

Thank you.
--
Kirill Omelchenko

[Daniel NUNEZ]

Ok guys thats a good solution...but ??? if I have 200 PC's should I enter one by one each IP address by pressing first F11 ??? That's not serious :ouch:

If it's possible to modify the acronis agent from the console to take automatically all the free IP Addresses delivered by the DHCP ??

Please Help...???

[Acronis Support]

Hello Daniel,

Thank you for choosing Acronis Complete System Deployment Software (http://www.acronis.com/enterprise/products/snapdeploy/).

Please be aware that this solution is intended for cases when your Acronis Snap Deploy Agents do not get their IP addresses from the DHCP server automatically.

If you are exepriencing similar issues with the big number of agents then please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko

[theles]

Hi there.

I'm have the same problem, but for a different reason. Where I work, the network use static ip. So, is there any way to set up the ip for the bootable agent media? Or only by setting through F11?

Thx
Theles

[theles]

Hi again!

Well, I'm even stuck with another problem. The netmask used here is 255.255.255.0 and I couldn't set this subnet for the agent, I've try ip=x.x.x.x/24 ip=x.x.x.x 255.255.255.0, ip=x.x.x.x netmask=255.255.255.0, ip=x.x.x.x subnet=255.255.255.0 and none have worked.

help plz!
thx
Theles

[Acronis Support]

Hello theles,

Thank you for choosing Acronis Complete System Deployment Software (http://www.acronis.com/enterprise/products/snapdeploy/).

In order to specify the network parameters manually, please boot each computer you want to deploy from the Acronis Snap Deploy Agent CD and hit F11 key when the boot menu appears. As you get Linux Kernel Settings prompt, please add quiet if=eth0 ip=x.x.x.x dns=x.x.x.x gw=x.x.x.x mask=x.x.x.x (provide the IP) parameter to the end of the Linux kernel command line and click OK. Then continue operation as usual.

If it does not help then please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Provide us with the step-by-step description of the actions taken before the problem appears and the link to this thread in your request. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko

[MCF-Shannon]

Hi,
I would like to re-configure the Snap Deploy agent. So, when hitting F11, instead of seeing 'quiet' you see 'quiet if=eth0 ip=x.x.x.x dns=x.x.x.x gw=x.x.x.x mask=x.x.x.x where the x's are obviously replaced with relevant IP numbers.

I am attempting to deply to an HP xw4200 with PIX-2.1. The Acronis Boot Menu loads however whever option I choose gets a Windows assigned IP (169.xxx.xxx.xxx).

Manually entering this information is inconvienent the first time. Thanks for your help.

Regards,
Shannon

[Acronis Support]

Hello Shannon,

Thank you for choosing Acronis Complete System Deployment Software (http://www.acronis.com/enterprise/products/snapdeploy/).

Please be aware that in case you have a DHCP server in your network then it is not necessary to set the network parameters using the above-mentioned way.

I'm afraid that it will be not possible to re-configure Acronis Snap Deploy Agent. Please submit a request for technical support (http://www.acronis.com/homecomputing/my/support/) and provide the link to this thread in your request. We will try to provide you with a possible solution.

Thank you.
--
Kirill Omelchenko