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ennyoueffsea
December 31st, 2005, 10:13 AM
Hi All,

Just a question on behalf of my partner. Last week, seemingly of it's own accord. She is now finding if she is away from the computer for a few minutes, the screen has gone to a sign in option, split into two.

On the left hand side it says "To Begin, Click Your User Name" and on the right hand side, the chess piece icon with her name below. The the left of the icon, it says "xxx Unread Mail Messages" and "5 Programs Running".

Along the bottom of the screen, in the left hand corner, there is a button marked "Turn Off Desktop" but when the cursor passes over, it changes to "Turn Off Computer".

In the bottom right hand corner it says, "After You Log On, You Can Add Or Change Accounts. Just Go To Control Panel and Click User Accounts"

By clicking on her name icon, the screen returns back to as it should be. Thing is, there is only one user name on the pc, and always has been. Can anyone suggest how to get back to normal on this please?

Any help would be really appreciated.

many thanks,

Terry :)

dog
December 31st, 2005, 10:23 AM
Hi Terry,

It sounds like the screen saver ... password protect on resume feature has been enabled.

Right-click on the desktop - select properties - click the screen saver tab - the un-check "on resume password protect"

Steve

ennyoueffsea
December 31st, 2005, 12:29 PM
-{ Quote: "Hi Terry,

It sounds like the screen saver ... password protect on resume feature has been enabled.

Right-click on the desktop - select properties - click the screen saver tab - the un-check "on resume password protect"

Steve" }-

Hi Steve,

Thanks very much for that. Has solved the problem.

One thing that struck me as strange though was the phrase you used, "on resume password protect" is on mine, but on hers was, "on resume show welcome screen" Is that likely to be due to the different versions of XP? Home and Professional?

Cheers again Steve,

Terry :)

Bubba
December 31st, 2005, 12:41 PM
-{ Quote: "but on hers was, "on resume show welcome screen" " }-If I am not mistaken....if Fast User Switching is turned on you would see "on resume show welcome screen" :-\

ennyoueffsea
January 6th, 2006, 12:13 PM
Hi,

Sorry for the delay in replying, been working some odd shifts. :blink:

To be honest Bubba, I don't know enough about what fast switching actually is. Or whether it would have been switched on. :-\

We've found now that although the original problem has gone by unchecking the password on resume feature. She does find though, that the screen does come back when she starts up the pc, whereas previously, the pc would start up and go straight to the desktop.

One other thing we've found is, when she has gone into the User Accounts, apart from her own and the guest, there is a third one there called asp.net, could this be the root of the problem? And could it be got rid of without any problems?

Again, thanks for all your suggestions.

Terry :)