OS Selector

[Lam]

Hi

I have Installed 4 OS as explained in the DDS10 manual. Deteails are:

hd1 Part1 WinXP Pro
hd1 part2 Win2000Pro

hd2 part1 WinXP Pro
hd2 part2 Win2000Server

I had DDS 10 and TI9 in the hd1 part1 WinXP Pro. The OS selector10 worked well, until I restored the image back to hd1part1, which was taken before I installed DDS10 and TI9. (previously I had DDS9 and TI8]. Now It has only the first OS (hd1 part1) in the OS list.

I tried all the method expalined in the DDS10 manual to add OS manually. It did not work.

What I thought, When a OS is instaaled on a separate partition, all the details (boot file, boot sector details,.... ) reside in the partiton. So whenever I install OS selector, it will automatically find the OS.

Could u please explain actually what happen, how can add those three OS and how can I avoid this problem in the future.

[Acronis Support]

Hello Lam,

Thank you for choosing Acronis Partition and Disk Managing Software (http://www.acronis.com/homecomputing/products/diskdirector/).

Please accept our apologies for the delay with the response.

We recommend you to re-install Acronis OS Selector (uninstall it and install again) and then try to detect other operating systems using it.

If this will not help pease create Acronis Report as it is described in Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317) and submit a request for technical support (http://www.acronis.com/homecomputing/my/support/). Attach the collected report.txt file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Kirill Omelchenko