DrWeb attaboy

[bellgamin]

12/15/2005 morning- DrWeb on my granddaughter's WinME computer crashed when trying to update. Sent a message to support. 12/16/2005 afternoon- They sent a zipped updater application file. Instant fix. Grrrreat support!

[kdcdq]

Interestingly enough, the EXACT same thing happened on my wife's test PC earlier today. This PC also runs WinME and Dr. Web, and I uninstalled Dr. Web on that machine a few hours ago.

Could you please elaborate on the fix provided by the fine folks at Dr. Web??

Thanks in advance,
KDCDQ, Security Freak

[Technodrome]

Two days ago they've released a new version of DrWeb scheduler with some nice option but it was pulled the very same day (I believe). Even drweb.com listed scheduler update info.

This upgrade was applied automatically to all DrWeb users but it was rolled back to the old version.

I don’t know if this issue is related to this or not.


tD

[Technodrome]

{QUOTE-> 12/15/2005 morning- DrWeb on my granddaughter's WinME computer crashed when trying to update. Sent a message to support. 12/16/2005 afternoon- They sent a zipped updater application file. Instant fix. Grrrreat support! <-QUOTE}

Virus submission responds time? Fix was available in about 20 min.


tD

[Firefighter]

{QUOTE-> Virus submission responds time? Fix was available in about 20 min.


tD <-QUOTE}That's the main reason why DrWeb 4.33 is my favourite plus the lightness and heuristics too. ;D

Best regards,
Firefighter!

[Technodrome]

It looks that this error is acknowledged and there is some info at DrWeb's new web site (in Russian). ( http://site.drweb.ru/).
http://site.drweb.ru/f//a0/ru/auto/200512/16180436.1.gif


tD

[bellgamin]

As always, Technodrome is spot on. The new file Drweb sent me was drwebupw.exe.