nod32mod_winnt_english_inet

[serengeti]

I get the following error when I try to install the nod32 xp standard (trial ver)

nod32mod_winnt_english_inet

The installation cannot be completed. I have cleaned the registry of all references to nod32 and then tried reinstalling - it didn't work. Can anyone help?

[Blackspear]

Hi serengeti welcome to Wilders.

Do the following files exist?

C Drive> Windows> Temp

C Drive> Documents and Settings> (User Name) XXXXXX> Local Settings> Temp

Cheers ;D

[serengeti]

Thanks but I cleared both folders and it still didn't work!

I did a sfc /scannow as well, in case I was missing some windows files.

The actual message reads

(121) nod32mod_winnt_english_inet

[Blackspear]

Further instructions HERE (http://www.wilderssecurity.com/showthread.php?t=101637)

Let us know how you go...

Cheers ;D

[Marcos]

Please run "...program files\eset\install\setup.exe /test" and send the nsetup.log log to support[at]eset.com with a link to this thread. The error refers to a problem installing IMON or EMON, either because of a problem with Winsock or MAPI installed in your OS.

[wonderful_person]

I also have the same problem and have taken the steps advised in other threads for this problem to no avail.

[Blackspear]

{QUOTE-> ...to no avail. <-QUOTE}Have you emailed support as advised after following the instructions?

Cheers ;D

[serengeti]

I have sent the log to eset support as suggested.

Here's the log for those who want a crack at solving this problem :).


[2005-12-18 20:51:49.386] CmdLine: /test
[2005-12-18 20:51:49.556] Resource: main.dll
[2005-12-18 20:51:49.556] Is program installed?
[2005-12-18 20:51:49.556] XML_ACCESS: C:\NOD32 - C:\NOD32\setup.xml
[2005-12-18 20:51:49.887] Registry: old settings read
[2005-12-18 20:51:49.977] global.xml created
[2005-12-18 20:51:49.977] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\global.xml
[2005-12-18 20:51:49.977] XML_ACCESS: C:\NOD32 - C:\NOD32\setup.xml
[2005-12-18 20:51:49.977] Main settings added
[2005-12-18 20:51:49.977] Engines nups
[2005-12-18 20:51:49.977] InstallPath added
[2005-12-18 20:51:49.977] LogPath added
[2005-12-18 20:51:50.277] EngineFile extracted
[2005-12-18 20:51:50.538] EngineFile extracted
[2005-12-18 20:51:50.648] EngineFile extracted
[2005-12-18 20:51:50.668] EngineFile extracted
[2005-12-18 20:51:50.748] EngineFile extracted
[2005-12-18 20:51:50.808] EngineFile extracted
[2005-12-18 20:51:51.760] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\nodtmpa\setupc.xml
[2005-12-18 20:51:51.760] SetupAddComponentDescToGlobal
[2005-12-18 20:51:51.760] Component added
[2005-12-18 20:51:51.760] Componet libraries
[2005-12-18 20:51:52.821] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\nodtmpb\setupc.xml
[2005-12-18 20:51:52.821] SetupAddComponentDescToGlobal
[2005-12-18 20:51:52.821] Component added
[2005-12-18 20:51:52.821] Componet libraries
[2005-12-18 20:51:53.482] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\nodtmpc\setupc.xml
[2005-12-18 20:51:53.482] SetupAddComponentDescToGlobal
[2005-12-18 20:51:53.482] Component added
[2005-12-18 20:51:53.482] Componet libraries
[2005-12-18 20:51:53.732] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\global.xml
[2005-12-18 20:51:53.742] Admin settings added
[2005-12-18 20:51:53.742] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2005-12-18 20:51:53.742] - krnstp.dll
[2005-12-18 20:51:53.752] - ps_upd.dll
[2005-12-18 20:51:53.762] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2005-12-18 20:51:53.762] - ps_amon.dll
[2005-12-18 20:51:53.783] - ps_nod32.dll
[2005-12-18 20:51:53.793] - ps_dmon.dll
[2005-12-18 20:51:53.803] Cmd: 0 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2005-12-18 20:51:53.803] - imon.dll
[2005-12-18 20:51:53.813] - ps_emon.dll
[2005-12-18 20:51:53.813] ExeLibs: Init
[2005-12-18 20:51:53.813] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2005-12-18 20:51:53.813] - krnstp.dll
[2005-12-18 20:51:53.823] - ps_upd.dll
[2005-12-18 20:51:53.833] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2005-12-18 20:51:53.833] - ps_amon.dll
[2005-12-18 20:51:53.843] - ps_nod32.dll
[2005-12-18 20:51:53.853] - ps_dmon.dll
[2005-12-18 20:51:53.883] Cmd: 2 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2005-12-18 20:51:53.883] - imon.dll
[2005-12-18 20:51:53.893] - ps_emon.dll
[2005-12-18 20:51:53.913] ExeLibs: Load Current State
[2005-12-18 20:51:53.913] Error: Couldn't open Administrator's XML : nod32.xml
[2005-12-18 20:52:05.029] Registry: root written
[2005-12-18 20:52:05.029] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\global.xml
[2005-12-18 20:52:05.830] SetupCopyFiles
[2005-12-18 20:52:05.830] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_BASE
[2005-12-18 20:52:05.830] - krnstp.dll
[2005-12-18 20:52:07.022] - ps_upd.dll
[2005-12-18 20:52:07.112] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_STANDARD
[2005-12-18 20:52:07.112] - ps_amon.dll
[2005-12-18 20:52:07.122] AMONPLG Status: Install case begin
[2005-12-18 20:52:08.033] AMONPLG Status: Install case end
[2005-12-18 20:52:08.043] - ps_nod32.dll
[2005-12-18 20:52:08.053] NOD32PLG Status: Install case begin
[2005-12-18 20:52:08.343] NOD32PLG Status: Install case end
[2005-12-18 20:52:08.343] - ps_dmon.dll
[2005-12-18 20:52:08.404] Cmd: 3 Exelib: NOD32MOD_WINNT_ENGLISH_INET
[2005-12-18 20:52:08.404] - imon.dll
[2005-12-18 20:52:18.718] XML_ACCESS: C:\NOD32 - C:\DOCUME~1\owner\LOCALS~1\Temp\global.xml
[2005-12-18 20:52:19.419] Deleting directory: C:\DOCUME~1\owner\LOCALS~1\Temp\NSetup\
[2005-12-18 20:52:19.419] Deleting directory: C:\DOCUME~1\owner\LOCALS~1\Temp\nodtmpa\
[2005-12-18 20:52:19.419] Deleting directory: C:\DOCUME~1\owner\LOCALS~1\Temp\nodtmpb\
[2005-12-18 20:52:19.429] Deleting directory: C:\DOCUME~1\owner\LOCALS~1\Temp\nodtmpc\
[2005-12-18 20:52:19.429] Exitcode: 121 NOD32MOD_WINNT_ENGLISH_INET

[Marcos]

There was a problem installing IMON, most likely due to problems with Winsock, and I'm affraid this cannot be resolved without reinstalling the whole OS. If you have network-related applications installed that might be potentially causing the issue, try uninstalling them.

[wonderful_person]

{QUOTE-> There was a problem installing IMON, most likely due to problems with Winsock, and I'm affraid this cannot be resolved without reinstalling the whole OS. If you have network-related applications installed that might be potentially causing the issue, try uninstalling them. <-QUOTE}

That's a pretty dramatic fix, are you sure thats the only way to resolve this issue? My log reads similar to serengeti's and I'd rather just not use Nod32 altogether if thats the only way I can get it to install.

[Blackspear]

{QUOTE-> There was a problem installing IMON, most likely due to problems with Winsock... <-QUOTE}What about repairing Winsock, (http://www.wilderssecurity.com/showthread.php?p=462132#post462132) would this be worth a try? (just guessing here)

Cheers ;D

[anonimousmale]

{QUOTE-> What about repairing Winsock, (http://www.wilderssecurity.com/showthread.php?p=462132#post462132) would this be worth a try? (just guessing here)

Cheers ;D <-QUOTE}

oh YES!!!repair only the winsock i had the same problem and i had just repaired with winsockxpfix!!!thank you blackspear!!!!

[Blackspear]

{QUOTE-> oh YES!!!repair only the winsock i had the same problem and i had just repaired with winsockxpfix!!!thank you blackspear!!!! <-QUOTE}My pleasure, good to see it worked for you; hopefully it will do the same here.

Cheers ;D

[serengeti]

I am happy to report that fixing winsock worked for me too!

Many thanks to Blackspear and all the other guys who shared their problems and finding - I am so glad I didn't to reinstall my os :)

[wonderful_person]

Excellent, this fix worked for me too.

Blackspear, you're my hero. :-*

[Blackspear]

Good to see, and glad you both had good results, thought it was worth a shot.

Cheers ;D